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The Dimplex website offers phone numbers for both customer and technical support. In addition, a query may be submitted by filling out a form. I searched for a manual for a bbq on the site and only found a user manual which did not offer troubleshooting. However, I did not have the model number with which I might search for a service manual. Warranty information may also be found onsite.
Dimplex North America Ltd.
1367 Industrial Road
Cambridge, ON N3H 4W3
Canada Customer Service:
1-800-668-6663
Monday - Friday
8:00 a.m. - 4:30 p.m. EST Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST
This page has 18 pdf user manuals they are only 1-2 pages each open them in adobe reader till you find the one you need wish i could be more help http://www.holmesproducts.com/Manuals.aspx
hi :) , i'm guessing your in australia ( i'm in scotland ) , i cant find a manual online for your model of evap cooler , but heres the link for there tech support dept http://www.dimplex.com.au/contact/ in the message box request a pdf of the manual for your model of cooler
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