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Asmi i Posted on Oct 16, 2018
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I have a problem with the Kyocera 420 engine with a paper clock code EROR 00 but there is no paper stuck

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Rogelio Belga

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  • Expert 44 Answers
  • Posted on Oct 16, 2018
Rogelio Belga
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Joined: Oct 16, 2018
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Hi bro try to open all the dock and paper passage check if papers stuck there base on my experience here in the office once i received an EROR 00 - i only open all the paper passage of these machine then try to restart it again then it goes well. hope it will help you

2 Related Answers

Henry Gertcher

  • 48 Answers
  • Posted on Aug 15, 2008

SOURCE: Kyocera KM-3035 - Paper Jam 00 error. Paper removed, still not working.

Check to make sure that their is no paper that is jammed in the paper draw. Also open the main panel where you would change the toner and pull out the little draw underneath the toner, I believe it is marked A2. Make sure that there is no paper there as well. Another place that paper will sometimes hide is in the left panel by the duplex system. Sometimes a little piece of paper gets left behind and this can cause the system to think there is still paper jammed in the machine. If all else fails try restarting the system. If you are still experiencing a problem than I would recommend you call your servicing dealer.

Hopes this helps.

Henry

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Anonymous

  • 488 Answers
  • Posted on Apr 12, 2012

SOURCE: EROR 420

The error that you are receiving means that the machine goes to receiving mode, but receives no command from the transmitting side. The problem is not with your machine, but from the party sending you the fax.
1. Remote side mis-dial.
2. Check with the other party.

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I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

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I was having the same problem with the same model and same error. Then I discovered there's an extra panel you can pull out of the side - it's not the one the display is indicating, it's the one all the way on the side. When you pull on the grey level and it comes down, keep pul;ling on the grey level because ANOTHER panel comes down under that and I found some paper jammed in there. Once I removed it it worked fine.
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Kyocera KM-3035 - Paper Jam 00 error. Paper removed, still not working.

Check to make sure that their is no paper that is jammed in the paper draw. Also open the main panel where you would change the toner and pull out the little draw underneath the toner, I believe it is marked A2. Make sure that there is no paper there as well. Another place that paper will sometimes hide is in the left panel by the duplex system. Sometimes a little piece of paper gets left behind and this can cause the system to think there is still paper jammed in the machine. If all else fails try restarting the system. If you are still experiencing a problem than I would recommend you call your servicing dealer.

Hopes this helps.

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