Question about SanDisk Sansa e260 MP3 Player

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Problems with downloading song onto it.

Ok, so i had to delete go into recovery mode with it, format and delete everything from it, i had to do it twice.

Now it's not freezing but it won't let me add songs on to it at all and in the pictures and music folders it has weird things in to with labels like ÿ ÿ€ÿ and þ. I tryed deleteing all of them but they just came back.

this sucks.

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Re: problems with downloading song onto it.

Had the same problem, Are you sure in your recovery mode and formating you switched back the hold button on top before it powered down ? Has a message showed up on your screen saying completed successfully ? There is a file on this site you must run to complete process, file name e200fw01.00.12

Posted on Nov 27, 2007

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I have always been able to sync music on my Sansa MP3 player until today. It wont accept any new music, but the music files are not hidden. When I try to sync the music, it gets about half-way through a...

Freezing up while playing songs Check and see if there is a boot file in any of the folders on the player use the Explorer to check Check both MTP and MSC modes and unhook your player
Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. here is a link to a kid showing you how to goto recovery mode.
Update software from this link..
and install the software before you recover
Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete(Some ripped CD folders).. Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

Jul 01, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Deleted songs from sansa e260 still show up on the menu

Turn the player off.

Push the HOLD button to the locked position.

Press and hold the RECORD button while connecting to PC.

Let go of RECORD button when you see Welcome to Recovery Mode on the player's LCD.

You are now connected in, you guessed it, Recovery Mode. Open My Computer and you will find a new removable flash drive labeled, 16MB-FORMAT.


Open the 16MB-FORMAT volume in My Computer and create a new folder on the drive in its root directory. Name the folder sansa.fmt, use the Safely Remove Hardware icon in the system tray, and disconnect the player from the PC. The player should now format itself. If all goes well the format will be successful. If not, I suspect you might have a defective internal memory module. If it is defective, you can replace it with one from another v1 or Rhapsody model unit. You can often find defective players on eBay for parts. The memory module from the e250, e260, e270, or e280 will work just so long as its from a v1 or R model.

Aug 28, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Messed Up.

hi what you need to do is put the mp3 into recovery mode to do this follow these instructions
1 with mp3 player off push hold/lock button to lock position(this is what you press to stop you pressing buttons when its playing it locks the buttons out) switch this to lock
2 press and hold rec button on left hand side keep holding down
3 whilst holding rec switch mp3 player on keep holding rec button untill it comes on it should now say recovery mode.

Dont do this whilst plugged into computer and dont plug into computer after its in recovery mode untill told to

once its in recovery mode got sandisk website and download the latest firmware once you have downloaded it onto your computer then open the file on your computer it will then talk you through the rest of the procedure this will solve your problem.

Let me know how you get on or if you need further assistance ok

Apr 09, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Clearing my MP3 memory

We need your model number to be of most assistance, but if the recovery mode failed to wipe everything off, then go intoi Windows Media Player and delete them manually by left clicking on the song title (make sure you delete them from the Songs folder underneath your mp3 player name - not the Songs folder directly underneath "Library") and presssing delete on your keyboard. Once you test on a few individual songs, then you can click several songs, or even "Select All" and delete them in bulk.

-Tha Mp3 Doctor

Feb 21, 2008 | SanDisk Sansa c140 MP3 Player

1 Answer

New songs= black screen

try to remove the battery, wait 30 seconds and replace it
this should reset your sansa,

a real hard reset isn't possible,
you can format it though
warning, this removes everything

To format your Sansa E200 series MP3 player:

1. Open "My Computer."
2. With the player plugged into the USB port, right-click on the player (if in MTP mode) or the drive letter for your player (if in MSC mode) and select "Format" from the right-click menu.
3. Press "Start."
4. You will receive a warning that the format process will erase all data on your device.
IMPORTANT: Make sure you have backed up all of your data from the device before continuing with the format. Procedure will erase everything off the player. Agree to the warning.
5. The format will complete. Close the format window and your player should be ready to use.

After the format, please install the latest firmware update for your player. Please visit the following link to download and upload the Firmware on your Sansa E200:

PLEASE NOTE: All files will be deleted. Backup your files. Your MP3 player must be in MSC mode before installing the Firmware update.

To set your player in MSC mode, please do the following:

1. When the player is turned on, press the “Menu” button.
2. Navigate to the “Settings” menu.
3. Navigate to “USB”.
4. Under the “USB” menu, go to “MSC”.
After changing the player to MSC mode, reconnect it to your computer. The screen on the MP3 player should read “USB Connected” and "MSC”
You can now complete the Firmware update download from on your device.
Installation Instructions:

1. Unplug any other USB flash drives that's connected to any of your USB ports.
2. Download the firmware to your PC
3. Plug in your e200
4. Double-click on the downloaded firmware (e200fw01.00.12.exe) and follow instructions
5. Unplug your e200
6. Device will do it's own update process and will restart.
The device should be ready to be used again.

Dec 16, 2007 | MP3 & Digital Media Players

1 Answer

New folder opened automatically - I annot delete those folders...alls songs are gone

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 27, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

My Zen V

You will need to re-fromat it. Yes, it does wipe it clean, but hopefully you have either a backup, or all the song files on your music player ( Jukebox, Windows Media ect...) At this point though, you may be in for re-occuring problems. Good Luck!

Oct 10, 2007 | Creative Labs Zen V MP3 Player

1 Answer

Recovery mode

Recovery mode won't help you unless you have the recovery files to go with it. Most likely you will need to re-install the firmware on to the device. Download this "recovery tool" from the SanDisk website and run it with your device connected in recovery mode. Make sure you select "format" when prompted. Tool is here; Recovery mode - power off device. Slide "hold" switch into hold position. Press and hold "record" button and then connect to PC.(keep record button pressed until after connected to pc) Hope this helps.

Sep 04, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

I can't delete the doubles

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Aug 15, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e250

I did not get the "Swtich to Recovery mode" screen, my screen was stuck on "Bad Track." I formatted the drive (which deleted EVERYTHING), and then i put the songs back on, and it works just fine. Try this, it might help.

May 07, 2007 | SanDisk Sansa e250 MP3 Player

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