Question about Logitech -9311440403 Mouse

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Right click not functioning as should

I am having a problem with my wireless mouse....when I right click for a drop down menu ie to refresh or select all etc......I have to right click and hold down for several seconds and then release for it to display....have tried many things to no avail ...any suggestions or help would be gratefully appreciated....not a novice puter user but certainly not a boffin at them either...

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SOURCE: Wireless Mouse gets stuck

Take a eraser and use it to rub the contact points on your batteries clean. This seems to be the issue where your sensiativity will change by it self the the mouse has a 20 - 30 pause to reset it's self as if you just stuck a different battery in it.

Posted on Jan 13, 2008

  • 1 Answer

SOURCE: Wireless keyboard problem

just called Logitech support (who were more than helpful, very friendly, and picked up the phone within 5 minutes).
I have an MX3000 laser combo set and the receiver lost connection to the mouse last week. Then the keyboard went out a few nights ago. I had tried what everyone else here had tried to no avail.
So I decided to give a tech support line the benefit of the doubt and call one...
I'm very glad I did!
Here is the entire process for the Left Ctrl + Left Alt + F12 keys. First, when you hit these keys together, a box should pop up on screen to prompt you to reset the encryption sequence. That is what these keys are for. If nothing pops up on your screen (as was my case!), wait a few minutes for the button sequenece to time out, then hit these keys again. Make sure its L-Ctrl + L-Alt + F12 only. Within 2 seconds after that button combo, hit connect on the receiver. Within 2 seconds of that hit connect on the underside of the keyboard. Within 2 seconds of that, hit your Escape key on the keyboard. Sounds completely ridiculous, but this is the direction Logitech support drove me in. And it worked for me. And this is after I tried everything imaginable for over the past week.
We then moved on to the mouse, which i thought we had fixed. But now i have one working and one not working, so I think I need to re-run through this whole process to fix the second mouse. Basically, I now have 1 mouse that works on both receivers, on 2 different pc's with 2 different keyboards in two different rooms (both sets are MX3000 however).
The other now seems to have lost the signal. Will update if I get that second mouse to play nicely with me.
Hope this helps anyone about to trash a perfectly good unit like I was!

Posted on Sep 26, 2008

  • 1 Answer

SOURCE: Logitech MX610 problem.

Hi, I have had the same problem with a Logitech Cordless Desktop setup. The mouse and keyboard had been used in an office environment for about two years, then the mouse would double click unexpectedly, would not hold items when trying to drag them and the right click would sometimes fail to work ...then sometimes it would work perfectly. I tried all the other suggested cures such as cleaning out the inside of the mouse, new batteries and reinstalling the driver which did not prove to be effective. A good clean improved things for a couple of days but the symptoms returned. At this point, I dismantled the mouse and resoldered some suspicious looking joints on the circuit board inside, especially those attaching the microswitches for the mouse buttons. Since then, none of the problems have recurred. I presume that repeated pressure on the switches over time had cracked the solder joints which caused the mouse to behave erratically. You could try this, but dont get the joints too hot or you will damage the switches or other sensitive components. Simon.

Posted on Feb 18, 2009

  • 2712 Answers

SOURCE: nano mouse will not movethe cursor

Do you have the Nano 2007 model, or the Nano 2008? Procedures are different. The following link should help you:
Link 1 (resynching mouse)

Make sure you have fresh batteries and they are aligned correctly. If it still does not work, download the latest version of SetPoint and reinstall the softwrae after uninstalling it first.

Posted on Jun 26, 2009

  • 1498 Answers

SOURCE: Loss of control over my mouse.

Hi Arsenal,

My Logitech cordless occasionally does the same thing. On mine it was caused by a build up of gunk over the optical sensor. Once I cleaned it, it functioned normally.

I know it doesn't make sense as far as the buttons. I'm just sharing what worked for me. Hope it works for you.

Best regards

Posted on Jul 29, 2010

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hi im josh in cebu phils.may i help you? Friend try my gathered solutions. This problem has a simple solution—replace your batteries! Low batteries in a wireless device will cause all sorts of problems. In a mouse, this typically means that the cursor slows down, jerks around, or seems to hit an invisible wall. Fresh batteries should fix things right up.
If new batteries don't fix the problem, you have some sort of wireless interference. Try moving the wireless receiver to a new position—preferably away from other wireless devices (wireless network adapters/base stations, cordless phones, baby monitors, and the like). If interference continues, see if you can change transmitting/receiving channels on one of the devices, or consider turning off the interfering device while you're computing. Good luck friend hope i helped you.

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I had to move the magnify function to the left button because it was to sensitive on the right.

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This is directly from Logitech:
"Logitech MouseWare Software:
1. Right click on the Logitech white mouse icon in the System Tray and select "Mouse Properties".
2. Click on the "Buttons" tab and your pointing device should be shown. If you have more that one mouse connected, select the mouse you wish to program by clicking on the "Devices" tab, and select the mouse you wish to program from the drop down menu, then go back to the "Buttons" tab.
3. Scroll down the list of buttons and select the button you wish to program, and click on the function to highlight it.
4. Now click on the "Modify" button. A "Modify Button Function" box will appear with a drop down menu. Select the button assignment you wish to use and click the "OK" button. Now click the "Apply" button to save your changes.
Using the "Keystroke" button assignment.
If the button assignment or keyboard command you want is not listed under the button assignments, you may want to use the "Keystroke" button assignment. Using the MouseWare steps above select Keystroke under Step 3. The "Keystroke Assignment" box appears. Click your mouse cursor into the box that states "Unassigned". Now press the key or combination of keys you wish to use and click the "OK" button. The function should now be displayed in the current list of button assignments. Click the "Apply" button then the "OK" button."
Hopefully this will help. Please let me know if it doesn't.

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Go to control panel and click on the Mouse icon. then when you get the Mouse Properties window, go to Buttons and go to the Left Button and using the drop down change the key to function as you desire. You will also have to reset the right button to use to double click to open programs. Hope this helps. Bud


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