Question about Brother MFC 420CN All-In-One InkJet Printer
Whatever is sent to be printed only prints the top 1/3 or so of a page.
Printer is new but was printing OK when installed.
Running Windows Vista on a Sony laptop. MFC is connected via Cat-5 cable to a Trendnet wireless router.
MFC internal test page prints OK because it's not long enough for the problem to occur.
Test page from Windows control panel only prints top 1/3 of a page just like everything else.
All ink cartridges are nearly full and have gone through a cleaning cycle since the problem occurred.
The only anomaly in the use of the printer occurred when the user changed from US standard letter paper to A4 without making any changes in the printer set-up. Set-up has been corrected.
MFC, router, and computer have all been powered down and restarted multiple times.
Any assistance will be greatly appreciated. aloha, ray
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Posted on Jan 02, 2017
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