Creative Labs ZEN V Plus MP3 Player Logo

Related Topics:

Posted on Nov 25, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

No display, no music

My Zen V Plus 2Gb player was plugged into a USB port to charge and now it does not turn on. There does appear to be power as the buttons light up on the front, but there is no display. Is there a way to reset the player confirm what the problem is?

  • crazymew Dec 02, 2007

    man, i'm really frickin' pissed off, i just got home from a wedding and wanted to listen to music, so i turned my V Plus on and all i saw were red vertical lines on the screen, then my Zen started heating up like crazy! now i can't listen to music or even see if it works! all i did was turn it on! i'm pissed! i want a replacement! i did NOT spend 80 dollars to have my MP3 player crap out on me within two months of buying it!

×

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 4,402 Answers
  • Posted on Dec 06, 2007
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Dec 02, 2007
Answers
4402
Questions
0
Helped
1710992
Points
8129

Http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=95,E=0000000000295084784,K=7168,Sxi=17,Case=obj(20243),Kb=ww_english_add,VARSET=ws:http://us.creative.com/

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

My Laptop won't read my Creative 2GB Player

Try to use another USB cord maybe the cord you use is faulty already so try to use another. Use also the other USB port.
1helpful
1answer

MY Zen WONT TURN ON. It also wont charge.

Connect the player to a USB port on the back of a desktop PC.. Check the display for the charging icon . As the display times out after a few seconds, press any button on the player to reactivate the display. If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is blinking on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging. If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
You might try updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality.
http://support.creative.com
4helpful
1answer

My zen wont turn on or charge up and I don't know how to reset it, is there a button??Its a creative zen v plus 1GB

Hello,

Support site for the Zen V Plus, see:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_15306,VARSET=CategoryID:213

In the knowledge base solutions Creative gives next answer, when the player does not power on or charge:

>>>>>
To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter ( You can purchase the power adapter here as a separate accessory).

  2. Press the reset button and observe the player.

  3. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.

    • If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.

  4. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, visit SID 29048 in our "Further Suggestions".
Note: If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.

<<<<<

Reset pin on the left side with the player facing up.

7973636.jpg

Manual (Multilingual, 17,2 MB) for the Zen V Plus :
http://files2.europe.creative.com/manualdn/Manuals/TSD/9851/0xE85A7F46/Zen%20V%20Plus%20Quick%20Start%20Multilingual.pdf

0helpful
1answer

My Creative Zen Stone Plus is not Charging completely

Use USB 2.0 Port.. My charging status was stuck at 21% till i swapped to USB2 port.. I've tested it and it works..

Regards,
Arvinderan Ganason (Malaysia)
[email protected]
0helpful
1answer

My creative zen won't charge or turn on

Hi,

To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter (separately available).
  2. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.
    • If the battery is fully depleted, the charging icon may not be displayed.Cupthe player in your hands to check that the blue power LED behindthePlay/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
  3. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Ifthe player does not indicate a charge, or will not power on afteratleast 6 hours of charging, please contact Customer Support.
Creativerecommends updating your ZEN V or ZEN V Plus firmware to takeadvantageof new features and functionality. To learn more, click here.

Hope this helps

Chris (ziraffa)
0helpful
1answer

My Zen v plus won't turn on. The reset button is broken and it will have the play/ pause button blinking but it doesnt seem to be charging. The computer reconizes it for a couple seconds but then the...

Hi,

To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter (separately available).
  2. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.
    • If the battery is fully depleted, the charging icon may not be displayed.Cup the player in your hands to check that the blue power LED behindthe Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
  3. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Ifthe player does not indicate a charge, or will not power on after atleast 6 hours of charging, please contact Customer Support.
Creativerecommends updating your ZEN V or ZEN V Plus firmware to take advantageof new features and functionality. To learn more, click here.

Hope this helps

Chris (ziraffa)

0helpful
1answer

Trouble

Hi,

To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter (separately available).
  2. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.
    • If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
  3. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, click here.

Hope this helps

Chris (ziraffa)

7helpful
4answers

CREATIVE ZEN V-PLUS. COULD NOT TURN ON AND IS NOT CHARGING

Try using the reset botton while connected to the computer via usb cable , it worked for me.
0helpful
1answer

Battery charging

have u trided pluging it in to your computer thats how i charge my zen
0helpful
1answer

2GB creative Zen battery chargng via USB

it should automatically charge through the USB port anytime you plug it in...
Not finding what you are looking for?

77 views

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Brad Brown

Level 3 Expert

19187 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...