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My Zen V Plus 2Gb player was plugged into a USB port to charge and now it does not turn on. There does appear to be power as the buttons light up on the front, but there is no display. Is there a way to reset the player confirm what the problem is?
man, i'm really frickin' pissed off, i just got home from a wedding and wanted to listen to music, so i turned my V Plus on and all i saw were red vertical lines on the screen, then my Zen started heating up like crazy! now i can't listen to music or even see if it works! all i did was turn it on! i'm pissed! i want a replacement! i did NOT spend 80 dollars to have my MP3 player crap out on me within two months of buying it!man, i'm really frickin' pissed off, i just got home from a wedding and wanted to listen to music, so i turned my V Plus on and all i saw were red vertical lines on the screen, then my Zen started heating up like crazy! now i can't listen to music or even see if it works! all i did was turn it on! i'm pissed! i want a replacement! i did NOT spend 80 dollars to have my MP3 player crap out on me within two months of buying it!
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Connect the player to a USB port on the back of a desktop PC..
Check the display for the charging icon .
As the display times out after a few seconds, press any button on the player to reactivate the display.
If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is blinking on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
You might try updating your ZEN V or ZEN V Plus firmwareto take advantage of new features and functionality.
http://support.creative.com
As the display times out after a few seconds, press any button on the player to reactivate the display.
If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, visit SID 29048 in our "Further Suggestions". Note: If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
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Reset pin on the left side with the player facing up.
To resolve this problem, establish that the player is charging correctly as follows:
Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter (separately available).
Check the display for the charging icon .
As the display times out after a few seconds, press any button on the player to reactivate the display.
If the battery is fully depleted, the charging icon may not be displayed.Cupthe player in your hands to check that the blue power LED behindthePlay/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Ifthe player does not indicate a charge, or will not power on afteratleast 6 hours of charging, please contact Customer Support. Creativerecommends updating your ZEN V or ZEN V Plus firmware to takeadvantageof new features and functionality. To learn more, click here.
To resolve this problem, establish that the player is charging correctly as follows:
Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter (separately available).
Check the display for the charging icon .
As the display times out after a few seconds, press any button on the player to reactivate the display.
If the battery is fully depleted, the charging icon may not be displayed.Cup the player in your hands to check that the blue power LED behindthe Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Ifthe player does not indicate a charge, or will not power on after atleast 6 hours of charging, please contact Customer Support. Creativerecommends updating your ZEN V or ZEN V Plus firmware to take advantageof new features and functionality. To learn more, click here.
To resolve this problem, establish that the player is charging correctly as follows:
Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter (separately available).
Check the display for the charging icon .
As the display times out after a few seconds, press any button on the player to reactivate the display.
If the battery is fully depleted, the charging icon may not be displayed.
Cup the player in your hands to check that the blue power LED behind
the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
If
the player does not indicate a charge, or will not power on after at
least 6 hours of charging, please contact Customer Support.
Creative
recommends updating your ZEN V or ZEN V Plus firmware to take advantage
of new features and functionality. To learn more, click here.
man, i'm really frickin' pissed off, i just got home from a wedding and wanted to listen to music, so i turned my V Plus on and all i saw were red vertical lines on the screen, then my Zen started heating up like crazy! now i can't listen to music or even see if it works! all i did was turn it on! i'm pissed! i want a replacement! i did NOT spend 80 dollars to have my MP3 player crap out on me within two months of buying it!
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