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remove the memory card, then remove the battery from the phone. Wait a minute install battery into phone and turn on. If all is good, power phone off before installing memory card. As a safety precaution, do not install or remove memory cards, in any device, with power on.
You have a couple of options: Take it to a motorola repairer or try to update the firmware on your phone. As you cant get it to go past the Hellomoto screen a hard reset would not possible.
the firmware needs to be flash back to the phone, take the phone to a mobile service center and have it done there...or you can try online at modmymoto.com
try taking your battery out for a little while. then if it freezes again...just keep taking it out for a few minutes...it worked once on my razr.....good luck!
i have try to update my ming a1200 but hade an eror acurated now my pc connot reconize the phone and cannot start the phone software always stop on motorola sighn and in turned on automatcly wenn i put usb cable or powerspply cabel. its realy realy sucks if ur update software was that bad why did you guys realesd it and your online suppourt is not responding at all i taught motorola is the best company ever but now i think its not Nokia suppourt is much quicker or proof me the opsit
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