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Unfortunately, once the door seal goes mouldy it is impossible to get clean. Only option is to replace seal. Once seal is replaced, you need to wipe it dry after each wash and leave door ajar to prevent reoccurence of mould.
The problem is basically caused by doing too many low temp washes.
The scum you refer to is actually bacteria that is bulding up on the door seal.
To avoid this problem reoccuring, the best thing to do is to have the door seal replaced, and periodically do a high temp wash with powder in, but without clothes..
This is called a maintenance wash, and is recommended by most manufactures
Also, after each wash, clean and dry the door seal, this will help prolong it's life.
Hope this helps answer your question.
Please rate my solution.
YES IT IS EASY TO REPLACE:
YOU HAVE 2 RING OF TIGHT:
1-BETWEEN THE OUTER CASE AND the door seal
2- BETWEEN THE SUD CONTAINER
AND the door seal
USING SMALL PLAYER AND SUITABLE WRENSH ,SCREWDRIVER
Use tilex to remove the mold. Then see what happens. If the mold comes back right away it may be a problem with the rubber gasket not seating as it should. Let me know. And please rate my solution. thanks.
Firstly remove band holding front of seal then remove the screws from the door lock and push lock through.
Remove kick plate from bottom of machine &take out 2 screws holding front of machine.
Remove soap drawer &take out screws behind it then bring facia forward & slide to right to remove. Take care at this stage not to disturb wiring on cicuit board. An extra pair of hands would be helpfull to hold it.
Remove screws holding front as you did at bottom then lift and remove front panel.
Seal is now easily accessed.
Post back if any further assistance needed.
Thankyou for using Fixya.
Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.
Regarding the mould; keep your door open after yur washing is done, (means dont shut it tight) it will help to dry the insides & prevent moulding. Only see your cat is not inside before starting a new wash.
the problem is your door seal if you close the door after a wash then what happens is the water goes mouldy on the inside of the door seal what you need to do is replace the door seal you will never get rid of the smell without replacing it never close the door after a wash always leave it open to make sure its your seal the easy way is to look at the inner part of the seal and it will be mouldy only thing you can do
getting it off is not the problem (just find the clip at the bottom of the seal and let it off and you can pull the seal out....getting it or a new one back on is the real problem...that I am looking for help on!