Question about HP DeskJet F380 All-In-One Printer

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Printer will not hook to Vista PC

Is it possible for this to work or do I take the printer back

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Re: Printer will not hook to Vista PC

Yes it works on vista
Go here to ge the Vista drivers

hope this helps
thanks for the rating

Posted on Jan 08, 2008

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I just upgraded my computor windows 7. And it deleted my epson 1280 printer. How do get it back.

Some older printers don't have a driver (software that tells the PC how to work the printer) for Windows 7. This website is Epson's Support site, and lists a driver that it says is "compatible" with windows vista.

sometimes Vista drivers will work with Windows 7, but not always. Choose either the 32-bit driver for Vista, or the 64-bit driver for vista, depending on which edition of Windows 7 you are using.

If that doesn't work, then you unfortunately either need a new printer, or you need to hook that printer up to a computer that is running Windows vista or older.

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could you try another cable, maybe the cable is the problem. If not, test the port if it detects other devices. If not disconnect the printer and install first the driver and then when it asks for the printer, hook it up.

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Maybe your USB port or USB cable is not working? For sure you need to get the latest drivers for Vista, Try to download the driver from Lexmark website at If that still doesn't work, see if you can get another USB device to connect to your computer - like a USB Flash Drive (or "thumb drive").

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How long ago did you purchase the printer? Does it have the "Certified for Windows Vista" logo on the box? If not, it won't work with Vista at all. I checked Microsoft's Hardware Compatibility List and it says the HP Photosmart C3100 series is *certified* with Vista, however it does not say it *works* with Vista. Per the link, the driver may be part of the Windows Update. Give that a try, as well as HP's website. Otherwise you may need to take it back and exchange it for a Vista-certified printer. Let me know how it works out!

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