Question about Samsung Digimax S800 Digital Camera

3 Answers

It wont turn on, And the zoom is extended.

The camera wont turn on. I hear 3 beeps when i press the on button. The zoom is extended and the lens is open.

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  • rb3jr5 Nov 27, 2007

    I have the same problem. My lens is extended and I ever tried to wiggle the lens a little, as that usually will work. Today, my camera shut off with the lens extended and the camera will not even turn on. I got this camera last Christmas, so it hasn't even been a year. I am very disappointed about this.

  • rp1990 Dec 03, 2007

    exact three beep problem

  • libar Dec 15, 2007

    Same problem...

  • JPGRingo Jan 01, 2008

    Exactly the same problem, thanks for the suggestion, but no dice.

  • juliecan Jan 12, 2008

    I won this camera from a radio station so I don't have a reciept. The camera powers itself off but the lens stays out. I've tried different batteries.

    Anyone had any luck with an exchange?

  • Anonymous Feb 07, 2008

    My lens is out and the power is off and i tried holding down menu and the power and all it did was made things worse. I just got this camera like last month and if my parents ever see this im like so dead!!!! HELPPP!!!! PLEASE HELP ME FIX THIS!!!!!!

  • Anonymous Feb 19, 2008

    Same problem after about 1 month usage. Suggested solutions doesn't work. Very poor Samsung :(

  • AlisonR Mar 30, 2008

    EXACTLY THE SAME PROBLEM!!!!!! 

  • Lorenzo1983 Apr 13, 2008

    My camera works when I don't use a SD card, when I use it, the camera won't turn on and the zoom stuck open! After 2 second the camera turns off with the zoom out and I can't turn it on again without removing the card...

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I had exactly the same problem. Lens stayed open, when powered on you get three beeps and nothing. I found when I pulled the lens out a little harder it gave a little click. When I powered on it worked perfectly.

Posted on Mar 12, 2008

  • jobelle lames Oct 06, 2011

    thank you, it worked...

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My camera wont turn on or off, the lens is stuck halfway, so i cant pull it, and i cant tell my mom or she WILL kill me.
oh nd i dont have a warranty.

Posted on Aug 11, 2008

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A temporary fix to power up is to press the menu and power button at the same time. When the lens is extended and it beeps, on my camera , the lens is *stuck* Give it a gentle tug , then try the power button again. I discovered this *TEMPORARY* solution on the web. I was able to *close* the lens and shut the camera down properly. I would suggest either seeking warranty ( if possible) or taking it to a camera repair shop. That is what I will be doing. Good luck fellow shutterbugs!

Posted on Dec 30, 2007

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1 Answer

My s800 camera wont turn on or it does but the zoom/lens is stuck and wont come out-it then has 3 beeps and turns off


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

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It sound like a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

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