Assuming Windows and not Mac, Western Digital has some utilities to check a drive that has a light, but it sounds like it is not going to be fixable.
Drive testing may actually lose some data as part of the testing process, so if this is your only copy of the data, this is at your own risk.
https://support.wdc.com/knowledgebase/answer.aspx?ID=940&lang=en
https://support.wdc.com/knowledgebase/answer.aspx?ID=10408&lang=en
https://support.wdc.com/knowledgebase/answer.aspx?ID=10408&lang=en
SOURCE: WD Elements external hard drive not recognized/can't be found
ur vista version has a problem with usb portable devices so either u have to upgrade ur vista to the latest on or install windows 7 or down grade ur laptop and install windows xp
SOURCE: My wd elements hard drive of 1 terabyte will not turn on
Hi,
Usually if this happens it's either a dead AC adapter or a failed circuit board inside. If you have nothing crucial on the drive take it back to the store you bought it from or contact Western Digital for warranty.
If you do have crucial files and don't want to loose them by simply warrantying the drive, take it to your local PC store and void your warranty by having the techs there move you hard drive into a new enclosure for testing. If it works in the new enclosure buy it and be on your way. If it doesn't your problems are more severe and will require some specialized assistance from a Data Recovery Pro. If this is the case ask the techs to place the HDD in a anti-static bag then reply to me with your Country, State, City and I will refer you to a nearby Pro who can access your files and save them for you.
Hope this helps FixYa,
Chris
SOURCE: my WD 250GB passport portable hard drive is not recognized
If your system detects the connected device that is a good start. Was the drive formatted for another operating system? Certainly try the drive on another system and/or another drive on your system.
SOURCE: Elements by WD, AC Adapter Failed
There are replacement models for this 5V/1.5A power supply that the AD6008 uses.
One of them is made by a company called "Asian Power Devices" [APD] and their model number for the replacement for this particular unit is: DA-30C01.
I've seen them for sale on www.amazon.com for around $25.00.
Testimonial: "Thank you very much. That's eactly what I was looking for. I appreciate you speedy response."
SOURCE: External Disk WD Elements problem
did u format the wd 320 gb already
you have to format it first to work from it
Testimonial: "Thanks for the answer. I had already formatted the disk and transfer the folders. Thank you very much"
69 views
Usually answered in minutes!
×