It may be that the default settings for the keyboard have been set to a different language/regional area.
You could try changing it and see if it works.
If you wish to change the keyboard layout, you can do this by right clicking on your taskbar and select "language bar". When this is done, right click on the keyboard symbol and select "settings".
Alternatively, go start>control panel>regional settings> and change it there.
It is working before? If the keyboard was working before, you need to advise your friend to do the following:
1. Replace the battery
2. Try connecting the receiver into different USB ports of the computer
3. Try connecting it into another computer.
Doing these steps would help you isolate the problem. If you get the same problem using another computer, you might want to verify with the manufacturer if this keyboard requires driver installation/update. If not, then it needs repair.
my keyboard has blue symbols above the numbers. Right now instead of getting the number sign above...
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my keyboard has blue symbols above the numbers. Right now instead of getting the number sign above 3, I get / and instead of the backslash symbol beside the enter sign, I get<. I can`t do my email address as I get " above the 2. How do I change it back to the normal symbolsé (Did you see what my question mark isé I had to use a form filler to enter in my email address
I have model no. KR-0401 and it will not let my computer go into standby mode. It leave me a message...
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I have model no. KR-0401 and it will not let my computer go into standby mode. It leave me a message saying that the keyboard is the reason. And it will not let my screan saver come on but it does this on the manegers site only>
my keyboard got messed up somehow today, and now when i try to type a question mark it types this...
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my keyboard got messed up somehow today, and now when i try to type a question mark it types this the "french e" with the little doo-hicky over it. What the heck and how do I change it back