Question about Sony Handycam DCR-HC28 Mini DV Digital Camcorder

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When I put the tape in, the tape does not slide down as it is and the door close. The screen display shows C:32:11. I do not know what that means. Thank you!

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The camcorder has detected an issue that may require a power reset.
To power reset,

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.

Posted on Aug 08, 2009

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Posted on Jan 02, 2017

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How do I load the tape


I see your picture of a cassette player. Guess you are referring to that. (tapes also come in reel-to-reel, and 8-track). Just push the "EJECT" button (power may need to be applied to some units for the eject button to work). The tape slot will open. Insert tape with exposed tape on the "head" side of the opening, usually the heads are on the bottom of the slot.. You can't put it in any other way and have the door close. The "door" that opens has guides for you to slide the tape into. The side you want to listen to should face you. Either manually close the tape compartment or push the close button (depending on model). If the door doesn't close, you put it in upside down. Push play and enjoy.

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Hi Donald. not sure how many calls you get from


The fault seems to be in the sensor and the mode switch of the loading system which is connected with the main controller processor and loading driver.
This can be a failure of the tape end detector which is a IR - infra red- emitter which is placed in the center of the tape tray and MUST feed continuous signal to the END IR detectors placed at either ends.
Also the tape seems to load with a false detection of the cassette within when the tray is closed for this reason of the failure along with a possible misplaced mode switch settings. This triggers to make the loading move without a reason and so can be due to failure of the the mode switch or unbalanced settings.You will need some experience to remove the tray unit, then check on the IR sensors and also check the settings of the loading drive and mode switch.

Nov 27, 2011 | Cameras

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How do you close the door when there is no tape in the recorder


If it is like my Samsung Mini-DV, it will go in by itself if you close the top part as if you had just put a tape in. There is an outer door, then a kind of drawer that slides out on its own power, then the tape compartment pops up. If you are putting a tape in, you then push that pop-up part down into the powered drawer. It's like pinching the two halves together. You can do the same thing without the tape.There will be a pause, then the powered drawer will go back into the camera and you close the outer door by hand.

Possibly your model is different.

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When i put a tape in it ejects it..then a tape with a slash appears on the screen


you are prohibited from recording on thips tape. This is because the red tab on the side of the tape that faces you when you are inserting the tape inside the camera has been put in 'SAVE' position . to be able to record o the tape you need to use your fingernail to slide the red tab to the 'REC' position.

Ive extracted the following article for you from wilkepedia to help you understand this issue:
Tape and recording protection
250px-8mm_cassette_erase_tab.jpg magnify-clip.pngThe write-protect switch (right) prevents accidental erasure. .
To prevent the recording on the tape from being erased, there is a small write-protect tab that can be moved to one of two positions, labeled "REC" and "SAVE". Comparing the sliding tab to a door, the tape is in the "REC" position is when the "door" is open and the "SAVE" position when it is closed. (Not all tape cases have markings for this information!) The tape can only be recorded on (or recorded over) when this tab is in the "REC" position. This is an improved version of the VHS write-protect tab, which prevents erasure after it has been (permanently) broken off.

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Well don't know where to put the mini dvd


Turn the camera upside down. There should be a switch which pops the side of the camera open. Slide tape in. Close carefully by observing the "press here" stamp on the metal door. Then close the outer door.

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did you take off the cover of the ink cartridge

IF it is ok

Please reinstall the printer driver

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I had the same type of problem. I unhinged the door then disassembled the door (it's really quite easy)
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If you look at then closely they will have a slight bend in them. Pay attention to how they would have been positioned on the door! Simply bend them slightly I used the edge of a step! My door now shuts completely! I hope this info helps many of you having the same problem! If you take the time it really is amazing how easy it is to solve the door issue! Thanks to my buddy RON.

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Tape door wont close


I'm having a similar problem. The camera is a Sony DCR-TRV280. When you put a tape in the tray will not go down. However when the tray is empty and you push it shut it will go down. In other words the mechanism works fine without the tape but with the tape it doesn't. I hope the explanation is clear enough. Thanks

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