Question about Dell XPS M1530 Notebook

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Sound and fingerprint reader

No sound and drivers will not download. Errors pop up when downloading Also, fingerprint reader not connected to USB? it's internal ??

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Bottom right-hand corner..do you have the speaker on mute?? If so, bring it up by clicking on and dragging upwards.

Posted on Aug 02, 2009

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1 Answer

Driver cannot detect this device


Hi,

Does the computer detect the fingerprint reader at all? If it shows up in 'device manager' with a yellow exclamation mark then you have a driver issue. In this case try reinstalling your fingerprint reader driver software. If your device is not being detected at all, try reinstalling your usb drivers from within 'device manager' then plugging your fingerprint reader in once again. If this doesn't solve your problem, you will need to have the reader tested as it is most likely faulty.


Best wishes,
Graemevm

May 03, 2011 | DigitalPersona UareU 4500 Fingerprint...

1 Answer

Finger print enrollment


The security software should have been installed at Toshiba. If not it is easy to download and install. You should have a biometric coprocessor driver which runs the scanner. That sounds like what is missing. If you had to reinstall windows this may not have been put back in.

To get the drivers go to www.toshiba.com and then click on support.-mobile computing - drivers download. This pops up a new window that you now have to click on what model you have. I have a Tecra A8 201E so I click on notebook in the left, Tecra, then A8 and then on 201E then click on the go button. You should filter by operating system so you are only looking at the right drivers. There are three downloads for the security. One will be called HDD security, TPS Trusted Platform Security, and Fingerprint software. If you download those and save to your desktop then you can easily run then as needed. When you have them run the one called fingerprint software. That should install the scanner drivers and may be all that you need. Try running it after installing this. Make sure your backup password is something you can remember. If your scanner fails and you can't remember that then you can get locked out of your computer.

The TPS provides some other tools such as a 'safe' that saves files in an encrypted area. You can disable it if it inteferes too much.

The HDD utility locks the hard drive which can stop people from using your computer as they won't have your fingerprint to unlock the drive.

Apr 27, 2010 | Toshiba Fingerprint Reader

1 Answer

I installed fingerCap driver that come with


I installed GrFinger SDK 4.2. that contain FingerCap USB Driver 1.0 but through reading on internet I learned that this version contain many problems , so I when replace it with Fingerprint_SDK_2007 that contain FingerCap USB Driver 1.2 ,Thank God ,my problem have been solved Thank you

Dec 01, 2009 | Microsoft Fingerprint Reader Win...

1 Answer

No dvd reader and no sound


Sure can. Drivers are here:
http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=22&l=en&s=dfh&ServiceTag=&SystemID=INSPIRON%20B120&os=WW1&osl=en&catid=&impid=

Download and burn to a CD or copy to USB, then copy to your notebook. I keep a driver folder on my systems with the last drivers I used, never know when they'll come in handy.

Oct 29, 2008 | Dell Inspiron B120 Notebook

3 Answers

Dv9700 HP Notebook PC: DigitalPersona Personal 3.0.0 "The fingerprint reader is not detected"


I found this on another site and it worked for me!

"Ihad the same thing happen, and determined that you have to go back toan earlier version of the Authentec driver to make it work. I tried 4versions and the only one that works with DigitalPersona is 7.9.0.4,dated 2007-08-28. You can find it on the HP Website. It appears to beavailable in a number of Softpaqs, such as sp37815.exe, sp37812.exe andsp37920.exe. Maybe these different versions are meant for differentmodels, but they appear to be the same driver. There is a brand newdriver available from Windows Update, but it doesn't work. I hope thisworks for you.

To fix this issue go to device manager, then under personal identification devices, right click on the authentec fingerprint reader.

click on the driver tab, and click the roll back driver button...should fix the problem for you...I also tried EVERYTHING you guys mention but to no avail....this works!!!

Cody"


Sep 28, 2008 | Computers & Internet

1 Answer

The red light is off and the reader is dead...


I've been using mine for about a year with no problems, try plugging it into a different USB port. Windows will probably reinstall the drivers and this will reset the fingerprint reader. If it doesn't come back on then, you're probably gonna need a new one. Also, check the system tray icon for the fingerprint reader. Hover your mouse over it. If it says that the reader is connected, chances are that red light just somehow isn't working. You could try taking the whole thing apart and looking at the red light to see if there's anything unusual around there.

Aug 17, 2007 | Microsoft Fingerprint Reader

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