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My hp 5510 printer won't print.

My 5510 printer won't print. There is a document stuck in the queue and it won't delete. It has happened before but somehow goes back to working, if only I manage to click the right things. I've been trying for TWO DAYS to fix it and nothing works. Help?

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  • hmarksinaz Aug 03, 2009

    I'm sorry. I don't know what "OP SYS" means.

  • tommya300
    tommya300 May 11, 2010

    What OP SYS

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  • Master
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Op sys is operating system like windows 98 windiws XP and so on so forth

Posted on Aug 03, 2009

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1 Answer

I have a document stuck in the print queue, which won't cancel or restart, help!


Turn off printer for 2 minutes @ least, turn back on, or delete printer and re-install printer. Go to HPsupport website enter your printer model info update drivers.

Jan 28, 2012 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

I need to restart my computer everytime i want to print


Sounds like you have print jobs stuck in the print queue. Try deleting all documents in the queue and resending print job. Some print drivers choak on PDF documents. Try updating the print driver by download it from the manufacturer.

Try deleting printer then re-installing printer and updating the print driver.

Sep 21, 2011 | HP LaserJet P3005 Printer

1 Answer

CAN NOT DELETE A DOCUMENT THAT IS IN THE QUEUE, THEREFORE, NOTHING ELSE WILL PRINT. THE DOCUMENT SAYS IT IS DELETING, BUT DOES NOTHING. i POWERED IT OFF, THEN UNPLUGGED IT FOR A WHILE AND IT IS STILL...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

How to i clear the queue with jobs waiting to print when the printer says printing but is not printing


Try pressing cancel on the printer first. Then, open the print queue by opening the printers folder, and double-clicking the printer icon for your printer. Try to select the jobs there and cancel them. If that doesn't work, turn off the printer, and wait for the title bar of the print queue to say "use printer offline". If it doesn't change on the title bar of the queue, then select "use printer offline" from the file menu of the print queue. Then try to delete the print job. If this still doesn't work, leave the printer off and reboot the computer, then try to delete the print job again if it is still in the queue. If none of these work, remove and then reinstall the printer as a last resort.

Sep 30, 2010 | HP Officejet 5510 All-In-One Thermal...

1 Answer

My printer will not print. When you check the status of the document it says printing. When you cancel that it doesn't cancel. DAYS later the document prints all by itself. What's that about?


It's because the print queue is saved on the printer's flash memory. This happens when you don't cancel the queues properly or terminated improperly. To get rid of the issue, always try to give the command slowly and don't over load. If you are printing photos, try to make the file size small so that it'll not take long to spool and prepare for printing.

When the problem occurs, so as follows:

Cancel the queues from the print status box ("Cancel all documents"), if they are not cancelled, then turn off the printer (directly unplug the power cord from the printer), it you still see the printing status, keep on cancelling until everything's gone.

If the problem persists, restart your computer. Definitely the problem will be fixed.

It's also important to press the cancel button while the printer powers On.

Good luck.

Thanks for using FixYa.

Aug 11, 2010 | HP Officejet 5510 All-In-One Thermal...

1 Answer

My printer not printing


Well here are some troubleshooting steps to fix your computer problm.

Go to control panel/Printers and make sure that your printer is set as default print.

2. checked the print properties and make sure that your printer is set to use the right port.

3. Make sure that there is not document stuck in the printing queue.

4. delete all the documents in queue and tried to print.

5. Uninstall and reinstall your printer divers.

Jul 30, 2009 | HP Deskjet D4260 Printer

1 Answer

Docs in queue won't cancel so I can print another document


turn of the printer and unlug the data cable.
go to start>>printer and faxes, open the printer queue and deleted the job.
plug in the data cable and turn on the printer

Jan 29, 2009 | HP LaserJet 1020 Printer

1 Answer

Not printing hp officejet 5510


plz delete all the printing job from the printer and reinstall the printer. plz post your findings

Dec 17, 2008 | HP Officejet 5510 All-In-One Thermal...

3 Answers

HP OfficeJet 5510


What you need to do is manually clear the print queue (Spool).
To do that create a new text document with notepad and type in the following 4 lines:

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler

now save the document and rename it to QueueCleaner.cmd (or whatever you want to call it, just keep the .cmd at the end).

Now just double click the .cmd file whenever a print job will be stuck and will not delete.

BTW, you can just type the same 4 commands under Start -> Run if you prefer.

Aug 08, 2008 | HP Officejet 5510 All-In-One Thermal...

1 Answer

HP Deskjet 3845 print queue not clearing


Have you tried going to safe mode, turning off the printer and manually opening it at the control panel>printers... try and delete or cancel prinitng at these settings...

Dec 09, 2007 | HP Deskjet 3845 InkJet Printer

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