My kindle has frozen - Tablets & eReaders

Oops, are you troubleshooting the Kindle Paperwhite Screen Frozen problem? Have you tried all the possible ways to solve this difficulty? Not to worry, if the steps you perform don't work, we are here with some fully searched solutions that will help you to overcome Kindle Paperwhite Frozen on Lock Screen. Follow the guidelines step by step to get out of Kindle Paperwhite Screen Frozen matter easily on your own.

Steps To Solve Kindle Paperwhite Screen Frozen In Minutes

Charge The Kindle

A very common reason that leads to Kindle Paperwhite Screen frozen is the lower battery. It can be possible that you are facing screen stuck issues as of the empty or uncharged battery.

So, to let your device work properly you have to charge it first. Hopefully, charging your device will help you to overcome Screen frozen on Kindle.

Uninstall Corrupted File

If you have downloaded a wrong or corrupted file then you are definitely going through with Kindle paperwhite frozen on lock screen as well as scattering issues with Kindle.

Kindly uninstall the corrupted file as quickly as you can do, otherwise, it will cause damage to your device.

Restart Your Kindle Paperwhite. Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation). Press and hold the Power button for seven seconds until the Power dialogue box appears, and then tap Restart.

Amazon.co.uk Help: Quick Fix: Restart Your Kindle Paperwhite

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201176080..
or go to this link might help you out... Kindle paperwhite won respond to Swipe to unlock Kindle Google Search

Hello

You can solve many issues with your Kindle, such as a frozen screen or issues with downloading content, by restarting your device. Help for Kindle Paper white (5th Generation).
To restart your device:

1.Press and hold the Power button for seven seconds until the Power dialog box appears.
2.Then tap Restart.
For any help visit us: www Kindle Com Support

If your kindle screen is frozen then you can navigate to the below given link. If you still find any kind of issue then take kindle support from experts or call them.

Amazon com Help Quick Fix Slow or Frozen Screen

Follow the steps for dealing with a frozen Kindle screen on the Kindle Support web pages.

I had the same thing happen to my kindle. I contacted amazon customer support and within the week they sent me a replacement kindle free of charge!

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

There is a reset button at the bottom (insert paper clip in pinhole). If all attempts trying to unfreeze it fail, you may have a logic board issue. Are you sure the Kindle powers up? Try to power up your Kindle with a different battery. If that fails, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.