Sir/Madam
1. Is the printer turned on?
Make sure the printer is turned on.
Make sure the power cord is securely plugged into the electrical outlet.
Test the power by plugging in the power cord of another electrical appliance to an electrical outlet and turn it on. If the power to the other electrical appliance comes on, the printer may be considered to be faulty.
If this product is recognized:
Close this page to return to the installation window.
If this product is not recognized:
Proceed to the next step.
2. Are your computer and the printer correctly connected?
Make sure the USB cable is securely connected to the printer and to your computer and check that the USB cable is not damaged nor badly crimped.
The printer will not be recognized during the driver installation if connected to a printer switch or the printer buffer. If this is the case, try to directly connect the printer to your computer using the USB cable.
If you are connecting the printer to your computer via a USB hub, connect the printer to the first-tier hub from your computer. If the printer driver is still not recognized on your computer, try to directly connect the printer to your computer without the USB hub.
If you are connecting the printer to your computer via a USB hub, make sure the USB hub device is recognized by your computer.
If this product is recognized:
Close this page to return to the installation window.
If this product is not recognized:
Proceed to the next step.
3. Does your computer provide USB or IEEE 1394 support?
If Still Your Problem Is not solved Then Click On Below URL
http://files.support.epson.com/htmldocs/r1800_/r1800_rf/dset_1.htm
Or
Still You have problem Then please Follow Us On
HP Printer Support
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