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Wireless connection trying to connect new acer laptop from walmart to my home mac wireless network . all other pc's or macs no prob - but this one sees the network but need security type i put in no authenication in drop down and WEP [we have WEP - 128 bit and it must be enabled on pc's but that is ALL we have to do] we put in the password which is 16 letters and numbers and the error message reads that is must be 10 or 26 characters using 0-9 & A-F what is wrong and what do we need to do?? thankssam

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Re: wireless connection

It wants what is called key 1 of the wep code. You are probably putting in the password you used for wep. Look at the router config and see what the actual wep key is.

Posted on Nov 26, 2007

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My acer aspire wont connect to my centurylink wifi

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Perhaps you have turned on MAC (physical) address filtering on your wireless router/access point? If so, you have to add the MAC address of your new wireless card to the allowed list.

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Three things cause this in VISTA. First the laptop's MAC address is being rejected by the secure network. In which case you'll need to find out why from the administrator of the secured network. Second, when you first took your laptop to a local coffee shop did you select HOME or WORK network. VISTA has a problem in that if you selected WORK and you then go to your HOME network it won't stop seeing the WORK selection. The only cure I've come accross is to do a SFC/scanow at the CMD prompt. The third cause is a virus. Although VISTA doesn't get many viruses, when it does they cause outstanding problems. Download AVGFREE, MALWARE BYTES and SUPERANTISPYWARE. They all work in VISTA and you'll be surprise what they find.

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Are you using security?
If you are try changing between wep, and wpa
If that still does not work use mac filtering

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Try running that program and if that does not fix your problem then you should goto your network connections page inside of the control panel and right clickon your Wireless Connection and go to properties, Once there click on Internet Protocol TCP/IP to highlight it and then click properties and make sure everyhting is set to obtain automatically.

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Dec 12, 2008 | PC Laptops

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Can't find mac address on my acer to connect to wireless network at work

i think the wireless at your work filter computers based on their MAC address as a security measure hence you are unable to connect..
to find your comp's MAC address follow this:
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  • In the box which appears type cmd and click OK
  • A new windows will appear - at the prompt type ipconfig /all
  • The MAC address will be referred to as the Physical Address and is made up of 12 characters e.g. 00-D1-AB-F2-G3-89
    You will have a separate MAC address for your wireless card and your Ethernet card. Make sure you use the correct one

  • do ask the admin of your work wireless system to add your comp's MAC address so that you are able to connect..
    am no expert but love to help out...hope it helps you...all the best!

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