How do i load the coffee beans? - Saeco Vienna De Luxe Espresso Machine

the add beans to hopper signal most likely is triggered by the machine not sensing enough load put on the grinder (hence it thinks its out of beans) , this most likely is set by the grind (fine/course ) id say the grind is set to an improper size and the automatic sensor is picking up on that
another thing is the coffee / if its way too moist and not dry enough then its also going to trip the sensor as well

If it is under warranty ,call the manufacturer .There are many causes to the service code , coffee beans ground too fine ,setting for 3 beans may be too much if the beans are small, try setting with one bean...
Valve, round cover , spring loaded , on top of brew group dirty, metal valve pin may be covered with deposits from coffee oils . check manual or call a service center , screen of bottom piston plugged with coffee oils , to silver screen plugged with coffee oils .
none of the super-automatics like oily , shiny or over roasted beans .

Hi,

There are whole coffee beans, and there are ground coffee beans, but there is no such thing as "pre-ground" coffee beans because you wouldn't want the beans to be ground AFTER making coffee.

If you have a problem using "pre-ground" beans, then STOP using pre-ground beans and grind them yourself.

I hope this helps.
Randy

yes, you have to remove the beans inside because there is beans stuck between the burrs. after removing the beans, start doing the finest first before loading the hopper then after putting the beans test the grind as you go courser.

I have the same problem. Not a solution, but you can still take the ground beans and brew coffee, using the pre-ground compartment.

This machine doesn't like oily beans. Your best bet is to buy freshly roasted beans that are roasted to a FC or FC+. Viena, French and Italian roast beans won't work well. Also any beans that you buy at the grocery store will be quite old (often 3 months past roasting date) and they tend to be very oily on the outside.

If you have a coffee stirring stick or a chopstick, lift the cover of the bean hopper and stir the beans and sort of poke them down in the center - that's where the beans stick and can't drop down into the grinding burrs.

If you use oily beans you will need to stir every time or every other time you make a cup. Fresh roasted beans at a slightly lighter roast will work fine.

For ground coffee, use 1-1/2 (one and one-half) tablespoons of beans per 6 ounces of water.

For whole bean coffee, use two tablespoons of beans per 6 ounces of water.

Coffee strength is a very personal preference, so use these numbers as a guideline for middle-of-the-road coffee, and adjust to make the coffee that you like to drink.

Vac out the bean chamber, then remove the 2 or 3 screws and carefully lift the bean hopper off the machine, then continue cleaning the grinder, careful not to lose the gasket around the top of the grinder. When done reassemble and try to brew but do not add beans to hopper as yet. Until you are sure all the plastic pieces are out.

Try using the vacuum to clean out the grounds, then remove the brew unit and make sure the chamber from the grinder is clear.

ONE COMMON PROBLEM IN THIS MACHINES, SINCE THEY ARE MADE IN CHINA, THE QUALITY OF THE BEARINGS DETERIORATE IN ABOUT EXACTLY ONE YEAR. AND THE GRINDER NO LONGER WORKS. THE BEARING BUSHING ITS MADE OF BRASS, AND THE LOAD OF THE COFFEE BEANS OVER KILL THE BEARING. ITS A RIP-OFF....