I ran out of black ink, and tried to replace the cartridge with insufficient light, resulting in replacing the color cartridge with a black one. I had trouble getting it in, but eventually it clicked into the correct position. However, I now cannot remove it. It will drop down when pushed (1st step), but I can't pull it out (2nd step). I've pulled it quite strongly with my fingers, and have tried to gently pry it with a slender screw driver, but it's hung up.
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Tri color cartridge contains Cyan,Magenta & Yellow color inks, mono cartridge contain black ink, combination/mixing with these inks desired color out put will prints on paper.. If any one or more inks are missing/dried, result mis matched print outs on paper.
In your case I feel it's Magenta ink is not firing..,nozzles may clogged, try to clean the nozzles with solvents & try it...If no result ,. replace the color cartridge..
Replace color cartridge:Reason: Color cartridge carries three color for color combination, in that any one of color empty or dried up color combination wont happen perfectly, result printer get mismatch colors.. In your case it might be magenta color over.. replace color cartridge to get good print outs..
Lexmark printers usually require both cartridges to have ink left in them to continue printing. But try to press the Cancel button for the Alignment process (this is not recommended). Then try to print a document again to verify that you are able to continue printing without an empty color ink.
If that doesn't help, I would suggest you replace your color cartridge with a new genuine Lexmark cartridge.
Assuming genuine ink cartThis worked for me on a HP printer
1.Try print black text ,and run many copies black only. I ran 25x12 times still no black. Run head clean after about each 50 sheets. Persevered and finally BLACK ink OK
Good Luck Inkypete
I find the best way to clean the heads is buy some cleaning cartridges as they have cleaning fluid in them and use them to clean it will take about 10 or more times to clean the heads then put the color ones back in and try again.
Just keep putting it on clean the head don't do a print out till at lest you have cleaned 10 or more times.
The light you describe is the ink light. When that light is blinking, try this.
Turn on the printer. Open the front cover and look at the carrier for the ink cartridges. There is a white arrow right above the latch for the color cartridge. Once the carrier stops moving, the white arrow should be pointing to a symbol which represents the problem (the reason the light is blinking.) Examples are low ink black, low ink color, sick black ( replace ) , sick color ( replace ).
IF you have just replaced your black cartridge, you might need to replace your color cartridge too. This printer will not work without both ink cartridges installed and full. You cant print with a full black and an empty color cartridge unfortunately, even if you only want to print black.
Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.
Regards, Bob Headrick, Microsoft MVP Printing/Imaging
I had removed and reinstalled the empty 3e cartridge. Sorry for the Confusion. I hadn't put a new 3e cartrige in until today. Them I ran " deep clean" twice. The printer works fine. I still don't understand why the printer wouldn't print color, when I was had set the printer to print in color when my 3e cartridge was empty and all colors including the 6 black showed full.