Question about Tomtom ONE GPS Receiver

4 Answers

TOM TOM not working

My tom tom one worked up to last itry to put it on but the screen does not light up.I even hook it up to my car .the green light comes on ,but it would not turn on.Can you offer help? TOM TOM NOT WORKING

Posted by on

4 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 158 Answers
Re: TOM TOM not working

You probaly now have a faulty charger. Unfortunatly , it will have blown 1 , 2 or even 3 tiny chips ( IC's ) inside. One thing you can try is a re-set. This can be done underneath the tomtom . look for a very small pinhole . It will have the word RESET etched / formed into the plastic moulding near the hole. Use something like a paperclip and just press it gently not hard. Make sure yor going direct into the hole , not on a slant. You should feel the little switch inside the hole click as its a tactile switch. Then try turning the tomtom on again with its normal on / off button. If it doesnt come on then chances are those chips are fried . It will need a specialist repairer who knows how to repair tomtoms , or send it back to the manufacturer TomTom.

Posted on Jan 27, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: TOM TOM not working

The 4 surface mount components look like capacitors, when looking at the pwr pcb with the back off the tomtomone they are to the left of the usb connector. Does anyone have the values of these components

Posted on Apr 26, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: TOM TOM not working

Hi on your tom tom you have a reset button on the bottom you have to get a pin or something like it and press it in for a couple as seconds that should do it , good luck

Posted on Feb 06, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers
Re: TOM TOM not working

There are fixes for these issues. Call 866-486-6866 for free support.

Posted on Nov 27, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Have a green light but holding the start button does nothing.screen is blank

Take it back to shop. You stated worked out of box then stopped working so assume brand new. Also contact tomtom support as it was a common problem with tom tom one and under guarantee they replaced mine.

Feb 10, 2013 | Tomtom XL 340S Car GPS Receiver

1 Answer

Big Red Blinking 'X', device stops working

Don't throw it away, what you need to do is go to the Tom Tom side and reload the software as it is corrupt, the X seems to be a common problem with some models

Feb 16, 2010 | Tomtom GO 910 GPS Receiver

2 Answers

My Tom Tom 920 will not stay on the map screen for more than a few seconds.

Its sounds like a problem with the screen then. If it is still under warranty, return it

Feb 13, 2010 | Tomtom GO 920 GPS Receiver

1 Answer

Tom tom was working in the car while driving. The tom tom stopped

There is a small hole on the tomtom device base. Inside it there is a reset button.
Press it and turn device on.
Try to turn it on while connected to the electricity, if it is a battery problem it should work
If it doesn't work I suggest you to bring it to a tomtom support center.

Jan 01, 2010 | Tomtom ONE XL GPS

1 Answer

I used my tom tom cig lighter power cord to power

I think it destroy. The tom tom might of use to much power, and toasted the nuvi.

Nov 21, 2009 | Garmin GPS Devices

3 Answers

Quit working

Could be your power plug in. That was the first thing to fail on mine.

Oct 13, 2009 | GPS Devices

1 Answer

GPS Won't Turn On

If its a battery problem the unit still works while charging!

If not it sounds like the OS or SD card has become corrupt.

you'll have to wipe both clean & start again...

tomtom will talk you through this either via an email or on the phone.

Dec 11, 2007 | Tomtom ONE GPS Receiver

3 Answers


need new batteries.

Jul 24, 2007 | Tomtom GO 300 GPS Receiver

Not finding what you are looking for?
Tomtom ONE GPS Receiver Logo

1,440 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Devices Experts


Level 3 Expert

7983 Answers


Level 3 Expert

57192 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Tomtom GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides