My tom tom one worked up to last nioght.now itry to put it on but the screen does not light up.I even hook it up to my car .the green light comes on ,but it would not turn on.Can you offer help? TOM TOM NOT WORKING
You probaly now have a faulty charger. Unfortunatly , it will have blown 1 , 2 or even 3 tiny chips ( IC's ) inside. One thing you can try is a re-set. This can be done underneath the tomtom . look for a very small pinhole . It will have the word RESET etched / formed into the plastic moulding near the hole. Use something like a paperclip and just press it gently not hard. Make sure yor going direct into the hole , not on a slant. You should feel the little switch inside the hole click as its a tactile switch. Then try turning the tomtom on again with its normal on / off button. If it doesnt come on then chances are those chips are fried . It will need a specialist repairer who knows how to repair tomtoms , or send it back to the manufacturer TomTom.
Posted on Jan 27, 2008
The 4 surface mount components look like capacitors, when looking at the pwr pcb with the back off the tomtomone they are to the left of the usb connector. Does anyone have the values of these components
Posted on Apr 26, 2008
Hi on your tom tom you have a reset button on the bottom you have to get a pin or something like it and press it in for a couple as seconds that should do it , good luck
Posted on Feb 06, 2008
There are fixes for these issues. Call 866-486-6866 for free support.
Posted on Nov 27, 2007
Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Good luck!
Posted on Jan 02, 2017
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