Dish Network DVR - While the unit was turned off the night of July 28, 57 Timers scheduled for the next two weeks wiped out. Also, while 40-50 hours remaining of the 100, recorded events erased occasionally. What happened?
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Re: Timers & recorded events erased
Ocassionally these receivers have been known to do this. It is not an issue that normally repeats itself however it is very frustrating. The upside is it ussuaaly will result in 150 hrs of record time. If you did not receive the150 hrs delete all timers and recording and reboot the system. You should have the 150 hrs once it comes back online. Thanks for using Fix Ya.
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Our 622 receivers are able to record more than just 20 episodes. There is a setting you can change to ensure it keeps any recordings.
Press the DVR button 3 times to go to Daily Schedule. Once there select "Timers" and then manually select the timer that you're having problems with. Go to Options and on the bottom is a "Maximum Recorded Events" section. This is where you can tell the receiver how many episodes to hold before automatically deleting them. Delete the timer and reset it up, make sure that box has a # symbol in it. If the problem continues afterwards, let me know here!
The following is instructions for deleting timers from your receiver.
Turn your TV on. Press your DVR button on your DISH remote 2 times. This will bring up My Recordings on your TV. Select the Schedule button on the right of the screen. This will take you to the Daily Schedule screen. Select the Timers button on the right. You will be on the Timers List screen. Press and release the Left Arrow button on the remote to move the cursor into the Timers List box. Select the timer you want to remove. After pressing select on the remote, there is a button on the right, Delete. Select the Delete button and it will ask you if you are sure you want to delete the timer. Select Yes. You will need to follow those steps to delete all timers you do not want. As you delete timers, you will not see those timers on the Timers List or the Daily Schedule anymore. I hope this helps.
Hi this is Luke.
DVR Priority settings are used to prioritize timers should there be a conflict
between timers. The top of the list is the highest priority and takes
precedence. The bottom of the list is the lowest priority. A lower priority
timer will not fire if there is a higher priority timer at the same time. Timers
that conflict with each other will display Attention 532. The message may
display when switching from Single User Mode to Dual User Mode because the
receiver recalculates timers for conflicts.
Press DVR three times on the remote (twice for a 942 receiver). The skip
timer icon (red x) designates a conflicting timer.
Select Set Priority.
Select the timer to change.
Use the Up and Down arrow buttons on the remote or the Move Up and Move Down
options on the screen to move the timer priority one at a time. Use the Move to
Top and Move to Last options on the screen to make the timer top or last
Selecting Automatically resolve by
priority will allow the receiver to set the priority level of the timer. The
last timer created will have the lowest priority level and will not be recorded
if both tuners are being used for other higher priority level
Selecting Change the priority of this timer will allow the
customer to set the priority level of the timer. With the new event highlighted
in the Daily Schedule screen (the event will display with the skip icon), press
Select. Select Restore and then Yes. The new timer will now have a higher
priority level than the conflicting timers.
You may also want to resolve the conflict by:
Press Menu on the remote.
Select Daily Schedule.
Arrow over and select the timer that needs to be edited.
Hello! For these issues, here are a few simple steps:
First, for the DVR recording shows, you just need to delete those timers. They may have accidentally been set up.
1. Menu, 7-Daily Schedule
3. Edit list
4. Select any timers that you did not create, or want deleted. This will stop them from recording!
For the program guide:
You just need to download the program guide. Here's a couple easy ways:
1. Pull up the Guide
2. Press 999 then the right arrow button (Browse) until the guide prompts a download,
1. Pull up a menu. Press 6 (Sys setup) -1(Installation) - 1( Point dish)
2. Highlight and select Check Switch on the upper right
3. Select test at the bottom left. (If a message comes up between steps 2 and 3, select yes. )
4. Press VIew live tv, and allow the Acquiring signal message and the guide download to go through.
The first would be that if your neighbor has Dish Network and they have their TV2 near yours it could be picking up their recording preferences. This would create a recording specific to let's say MONSTER TRUCKS.
The next is if you notice MONSTER TRUCKS when trying to view an intended recording at the beginniong or end of the desired recording. This can occur if the start time an end time for your recordings have been set to begin before your intended recording and end after the intended program completed. You can edit this by pressing the DVR button, my recordings, schedule, timers, pick a recording from the list and press select, now press options and you will see the timer options which will allow you to manipulate the start early time and end late time among other things.
Lastly is that your program guide is out of date or the guide is totally errant. Unplug the receiver from the wall for a minute and repower it. This will force the system to update itself if it is not intefered with during this process. If after this procedure the same issue is occurring and the guide says the program you want recorded but retrurns an unwanted one then the guide is corrupted on the Dish Network side and will be repaired as soon as possible.
It sounds like you have timers setup to record on the 625 receiver. To delete the timers, press the DVR button on your DISH remote 2 times. This brings up the "My Recordings" screen on the TV. On the right side of the screen are several buttons. Move to the "Schedule" button and press select. This takes you to all the timers on the receiver. Go to the first timer you want to delete and then press select on the remote. Now you are on the "Timer Event" screen. Move to the button "Timers" and press select. Now you are at "Timer Schedule". Move to the button "Delete" and press select. This will delete that timer. You need to do these steps for all timers you want to delete. I hope this helps.
One of the options for the DVR recordings is starting and ending before the program starts and ends. You can change this setting to your preference. To change , press the DVR button 2 times on your DISH remote. This will bring up the "My Recordings" screen on your TV. Go to "Schedule" button on the right side of the screen. Press select. You should be on the "Daily Schedule" screen. Go to "Timers" button on the right of the screen. Press select. You are now on the "Timers List" screen. Select one of the programs scheduled to be recorded and press "Select". You are now on the "Timer Schedule" screen. Go to "Options" button and press select. You are now on the "Timer Options" screen. This is the screen you can set your preference for the "start early" and "stop late" settings. Be sure to select the "Set as System Default" if you want to apply this setting to all your recordings. I hope this helps.
Hi ljdubas myname is Mike Houston of DISH Network and I was going over your post and if youare getting the "problem has been detected" and it still comes up after youunplug the receiver and plug it back in there is a problem with the DVR and itwill need to be replaced.
There was not a software upgrade in the last month for the 510 according to Dish Network. With that being said the issue is more than likely a bad hard drive. If you have to replace the receiver ask about a non dvr model that supports an external hard drive. This will allow you to keep from paying the dvr fee every month and allow you to have better control of your recordings eg. more record time, saved recordings if receiver needs to be replaced etc. There is a 39.99 one time fee for Dish to enable this feature but it is well worth it in my opinion. You may also want to check out the line of Sling media they have available also if you are an avid TV fan.