To set up the Harmony remote controls, you need to connect the remote to a computer with the Windows OS or Mac OSX using the USB cable that came with the remote. You also need to create an account using the Harmony Remote software - the account is at myharmony.com . It looks like the Windows software and website work with Internet Explorer with the Silverlight plug-in. (Newer Harmony remotes use an app that shouldn't be browser and plug-in specific.)
The manual and software for the Harmony One is available here: http://support.logitech.com/en_us/product/harmony-one-advanced-universal-remote/getting-started# . https://support.myharmony.com/en-us/download also has a link to download the Harmony Remote software for the older Harmony remotes.
If you are still having problems, first check if Operating system found the device when you plugged it in. (With Windows, go to the Device Manager and check if the driver was installed. Look under Human Interface Devices.) If Windows Update is set to automatically install hardware when it is plugged in, this should happen automatically. Check if an update is pending. If the remote wasn't recognized, try a new USB cable with the correct connection. You may also find this site, https://support.myharmony.com/en-us/harmony-isnt-being-detected-by-the-computer , helpful to diagnose the problem.
I hope this helps. I've assumed that the battery in the remote are fully charged. If the unit isn't charging, you may need to replace the battery or the remote. Amazon does list a replacement lithium ion battery for the Harmony One. There are a couple of choices depending on when the remote was manufactured.
Cindy Wells
SOURCE: Harmony 880 Logitech tv remote - won't change channels on direct tv
you may need to reprogram your remote, or, if you have your profile setup on the harmony website, reload from there
SOURCE: Need instruction manual for Logitech Harmony 525 remote control
Hi there, You can download the manual at the following location:
http://images.harmonyremote.com/EasyZapper/Downloads/UserManual/525/enu/525_UserManual.pdf
regards,
Craig.
SOURCE: My Logitech Harmony does not move my Toshiba TV between inputs
It all depends on the Logitech remote's Harmony features. Can it you place your original Toshiba remote IR sensor up to the IR sensor on your Logitech and learn from the Toshiba remote?
SOURCE: a Logitech Harmony 610 model universal remote control
Hi. I sure do know how to fix this! haha. Usually just taking the battery out for about a minute then putting it back in works, but if not it will get out of safe mode if you update the firmware.
1, Log in to the software.
2. Click 'Downloads' at the top
3. Click 'Firmware'
4. Update the remote
:)
SOURCE: lOGITECH harmony 510 remote has locked up-
Hi! This is a really easy problem to fix. All you need to do is update the firmware of the remote!
1. Log in to the software.
2. Click 'Downloads' at the top of the screen
3. Click 'Firmware'
4. Update the remote
And it's fixed! Enjoy :)
Testimonial: "This was all i needed!!! Thanks so much- I will let ALL my friends know about you guys!!!"
143 views
Usually answered in minutes!
×