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Ice maker not working

My whirlpool side mounted w/automatic defrost does not make ice, model #ED22GW ,w/ side mounted freezer

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Usually when this happens the water line in the freezer is frozen. If this is the case, defrosting the freezer should free it up and all will work again.

Posted on Aug 02, 2009

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Good day I have a General electric side by side and i noticed my ice maker was making only part of ice cubes so i emptied the ice container and dried it off put it back in and never made ice again also i felt to see if water was in the tray vand there was but dont make ice. Can anyone tell me if i need to replace my ice maker?

Posted on Aug 29, 2009

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My s21s4d fridge ice maker doesnt work, everything else is ok. the motor on the ice m/c doesnt seem to reset itself. how do i fix it.


Hi and welcome to FixYa, I am Kelly.

This appears to be a Whirlpool side by side unit. Commercial Code 858618353010 / Model S21S4D. If I got the brand incorrect please respond with your brand name.
I do not know your geographic location. I am assuming you are outside of the US.

There are a couple of troubleshooting links I will post here. Keep in mind that they are for US units but the only difference will be the operating voltage:
http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=12&newsdesk_id=34 This is for the BASIC ice maker without optics.

And Job Aid R-92 (With optics)
http://adcxns1.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/8527f904cc8ea8cd85256b5800672333/$FILE/4322658A.pdf
Note there are 2 different optics for these. Pre and post 2002. You will have to determine which one you have. The troubleshooting steps require that you TAPE the door / light switch in the depressed position. Ensure you read all of the set up steps.

Often ice makers stop cycling because the ice maker thermostat never reaches 14 - 16 Deg. F due to a problem with automatic defrosting. Ice builds up on the evaporator coils and air-flow in the freezer gets restricted. It will still freeze but won't make ice until the ice build up is excessive.

If you think you may have an automatic defrosting problem do a MANUAL defrost with an external fan by turning the unit off, removing the freezer contents and directing an external fan into the freezer compartment for just over 2 hours. (water mess so be ready)
While the fan is melting the ice in the freezer compartment... open the lower rear of the unit by removing the fiberboard cover and cleaning the condenser coils, condenser fan, the drip pan and the ver end of the compartment drain tube that terminates in the drip pan. Reinstall rear cover when complete.
After the 2 hours clean up the mess and return the unit to normal service. The unit should start making ice within 8 hours. It will operate normally for 2 days and then if the automatic defrost problem exists... ICEMAKER and freezer performance will degrade after 2 - 3 days.

Hopefully you have enough information now to troubleshoot your icemaker issue.
Thanks for choosing FixYa,
Kelly



Sep 09, 2011 | Refrigerators

1 Answer

I have an upright Whirlpool side by side fridge freezer, there is ice build up inside under the ice bin/water dispense, I emptied the ice and turned off the ice maker but it is still there and getting...


It sounds like the auto defrost cycle has stopped working.
Manually defrost the freezer.
If things work better then it is the defrost cycle which is faulty.
A technician can help you with that

Mar 30, 2011 | Whirlpool GAFZ21 Bottom Freezer...

1 Answer

My ice maker does not work. How do I remove it to check it?


Hi and welcome to FixYa, I am Kelly.

There are at least 3 different ice makers in use. They are not all the same. What is your make and model number so we can cite applicable reference material to help you?

This is just a guess.... at matching a manual to your unit, but download this manual and follow the troubleshooting procedures:
http://adcxns1.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/8527f904cc8ea8cd85256b5800672333/$FILE/4322658A.pdf

Note.. Trouble shooting is best performed while the ice maker is "Installed"
If the ice maker checks out ok then most likely the freezer may not be getting cool enough from either a automatic defrosting problem or... an evaporator fan motor that is not running at full speed.

Additionally... if the freezer door switch has failed the ice maker will not work at all even if you are following the steps in the manual link above. The door switch controls power to the ice maker and shuts off ice maker power when the freezer door is open. Most of the time you never realize the door switch has failed unless you manually test it with the door open. (i.e light on / off and ice maker power on / off as tested with a meter)

Thanks for choosing FixYa,

Kelly

Nov 23, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

We have a Kenmore Elite side by side refrigerator, model no. 53209, purchased in 2003. Recently the drain hole/hose to the drip pan beneath the freezer compartment has been freezing up, apparently during...


Good day,
It's become a common problem on newer machines with less frequent defrost cycles and for a shorter period of time.
The following clip, as you scroll down will see the most exotic procedure. You may not have to go that far.
Using a length of #14 bare copper wire, and wrapping it around the heater and inserting it into the drain hole will usually work. You will need to remove the heater to perform this process properly, and I prefer to wrap the copper close together, each wrap touching the last one. Your call.

kitchenaid-top-mount-refrigerators/" spwrap?>kitchenaid-top-mount-refrigerators/">http://fixitnow.com/wp/2009/05/26/the-permanent-cure-for-repeatedly-freezing-condensate-drains-in-whirlpool-roper-kitchenaid-top-mount-refrigerators/

Your machine is a product of Whirlpool which makes many brands, all of them with the same basic system.

Oct 19, 2010 | Kenmore Refrigerators

1 Answer

25.2 cu ft side by side whirlpool refrigerator. ice maker is not working. was working fine 2,3 days ago. filled up bin.


When an ice maker stops making ice usually the problem is not the ice maker. More often than not there is ice build up on the evaporator coils due to an automatic defrosting problem.

Other times the fill tube freezes up. Item #2:
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=251398&diagram_id=99075#d99075

Expanded view:

http://www.appliancepartspros.com/part_details.aspx?part_id=2992967

Check the plastic tubing on the back of your unit to see that it is still connected to this tube. If the plastic tubing has separated from the fitting the ice maker fitting has frozen solid internally with ice.

You can remove this tub by rotating it about 30 degrees and then pulling it out from the back if the unit. You may have to use a hair drier to defrost the tube.

This link will assist you in determining if there really is an ice maker problem:
http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=12&newsdesk_id=34

It is step by step info on how to cycle the ice maker and test it. The procedure calls for testing (jumpering) a live circuit so be safe.

I think your going to find that you have an automatic defrosting problem that is causing the freezer to warm up to the point that the ice maker thermostat has disabled the ice maker.

The defrost timer is here:

http://www.appliancepartspros.com/part_details.aspx?part_id=3110896

All parts for your Unit can be found here:
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=251398&diagram_id=99074#d99074

Thanks for using FixYa.

Kelly

Jun 13, 2010 | Whirlpool 25.2 cu. ft. Side-by-Side...

1 Answer

Whirlpool side by side refrigerator out of order


Normally I would say you should check the defrost circuit, and maybe you still should, but I am more inclined to believe that your ice maker fill hose has either popped loose from it's fitting or that it has a gash or gouge in between the back wall of the freezer and the cover plate for the freezer coils. This will mimic the same symptoms you get from a bad defrost heater, defrost thermostat or defrost timer.
If this is true, the quickest way to verify a damaged hose is to remove the ice maker and all collection buckets as well as any freezer mounted plastics that stand in the way and find that ice maker fill tube.
When you find it inspect it for clogs and obstructions.
Then try clearing it even if you dont see one with a coat hanger.

Mar 13, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Whirlpool Gold freezes up to frige side


If freezer is icing up, you might have a defrost problem. Frost free models have a heating element that is controlled by a timer to automatically defrost ice, defrost timer turns on defrost heating element every 12 hours to melt ice in freezer and allow good air flow.
You can test defrost element with an ohm meter(located inside freezer coils-will have two wires going to a plug connection), if OK replace defrost timer (located in various places depending on make and model

Aug 24, 2009 | Frigidaire FRS6R5EMB Side by Side...

1 Answer

Refrigerator and freezer not working


you might have a defrost problem. Frost free models have a heating element that is controlled by a timer to automatically defrost ice, ie defrost timer turns on defrost heating element every 12 hours to melt ice in freezer and allow good air flow.
You can test defrost element with an ohm meter(located inside freezer coils-will have two wires going to a plug connection), if OK replace defrost timer (located in various places depending on make and model

Aug 15, 2009 | Whirlpool ED5FHEXMQ Side by Side...

2 Answers

I own a three year old Whirlpool side by side fridge freezer with ice maker and water dispenser. Icemaker not now working, and fridge temperature warmer, not cooling food etc sufficiently


ice maker will not work,i push the handle to get ice it makes a noise like the motor is running .the water works just fine .please any ideas

Jun 28, 2008 | Whirlpool GS6NBEXR Side by Side...

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