Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

1 Answer

WD 500GB light is on but my computer can't find a source

My WD 500GB suddenly stopped working, the power light is on but my computer cannot find a source, the WD hard drive is unavailable.
I have un and replugged it, the light comes back, I can feel the disk starting to run, then I hear two sonor bips and nothing is detected by my computer. It worked for 4 months without a problem, I'm a bit surprised and concerned as all my files were on it.
Can you please help?
Thanks

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 55 Answers

Verify and check by hooking it up to another pc. If another PC cannot connect or find it may be toast.

Posted on Aug 02, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wd 500gb hard drive is not shown any power it was working fine suddenly when i try to connect to my laptop nothing appearing. plz advice


Good day, this video tutorial will help you to recognize your WD 500GB. Just follow instruction and your problem will gonna fix.

Jul 30, 2011 | Western Digital My Book Essential 500GB...

1 Answer

My wd smartware has suddenly stopped working. it shows not working checking for solutions... and then fades off. connecting my wd passport essential 500gb...i can unlock the hard drive to see the...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Nov 21, 2010 | Western Digital My Passport Essential...

1 Answer

Suddenly stopped working


i think your hdd is dead,Because your hdd light not even turn's on....

Apr 09, 2010 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Dropped WD My Book 500GB


Sounds like the end. One thing I've tried, with some limited success, is to put the drive in a freezer for several hours. I've had the drives work for a little while; longer if I wrapped them in ice packs. This worked on drives that were working and stopped; I don't know about one that was dropped. Doesn't cost anything; worth a try. One thing; if it does work, get the files off right away. It never works for long.

Aug 03, 2009 | Western Digital My Book Home Edition 500...

2 Answers

Using Windows Vista Suddenly can't see WD MyBook 500G


I had a problem with MY Book and I found out that if you plug the drive into a power strip it doesn't receive enough power, so it doesn't show up on Vista, but if you turn everything off and then plug the My Book directly into a wall socket, Vista will see it and put an icon in the My Computer area.

Jun 04, 2009 | Western Digital 500GB My Book World...

1 Answer

WD 500GB external hard drive won't load on new macbook


Dear Sir,kindly note this problem usually caused by a firmware damage,so you need find a dr company to use tool to repair the firmware,you can contact with me :honglake@gmail.com

Mar 19, 2009 | Western Digital 500GB My Book Pro-External...

1 Answer

My drive won't start up


Don't use a power strip or surge protector.... try to connect the power supply adapter directly to a wall socket. Always safely remove hardware after use

Aug 14, 2008 | Western Digital My Book Essential Edition...

1 Answer

My hard drive just stopped working all of a sudden


Search around on this site for MyBook 500GB problems. I've responded to a couple, but it amazes me that lots of people, including myself, has a failed unit. Mine lasted 1.5 yrs and failure is caused by burned chip pins on the drive controller. Seems likely to be a heat issue. More info about what I did; see my other posts.

Feb 18, 2008 | Western Digital 500GB My Book Pro-External...

1 Answer

WD, my book hard drive NOT WORKING ANYMORE!??


It sounds like it's failed, and needs to be replaced, WD will ship you a new one if you give them a credit card, then you can send that one back, don't forget to send it back though, or they'll charge you several times what you could buy a new one for at your local shop.

Oct 15, 2007 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive Logo

482 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

75066 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...