How do i go about ordering a new remote as the one I have is not working properly

You bought a "new" reconditioned remote and it doesn't work?

You should send it back for exchange or refund.
I haven't encountered reconditioned remotes before. I doubt there is much profit in reconditioning remote controls when new dedicated replacements are available at such reasonable prices. Often new original remotes aren't expensive if they are available.

If you wish to buy its original remote control, contact the authorized service centre, or authorized dealer to your device brand. They can either give you a genuine remote control to your device, or can direct you, from where can you purchase a suitable one.
To select a proper universal remote control, you should know about the number of digits to its set-up codes. There are 3 digit, 4 digit, 5 digit, 2 digit and even single digit codes, to some brand devices. After confirming this, check the sites linked here. Both the sites have set-up code list and set-up procedure to many popular brand remote controls. Check which brand remote control has set-up code/s to your device brand, and buy that one according to availability. Brand name of the remote control isn't a matter, but it should have set-up codes in its code list, to the device brand you have.
Please note: Every new universal remote control will have set-up code list, and set-up procedure along with its pack. Never accept a remote control, that hasn't both of this. For more details about the set-up codes, visit the sites.
http://electro-medical.blogspot.com/
http://electrohelponline.blogspot.com/
http://remotesearch.blogspot.com/
Universal remote controls are available at most of the electronic spare part selling shops. Visit some on-line sites too, which deals with electronic spare parts.

0264.0269. Try these codes. If you wish to get more details; check the sites linked here. It has set-up code list & set-up procedure to many popular brand remote controls. Common codes used for devices too are given, in the order of device name list in alphabetical order. See it in "Mosaic" or "Magazine" view. It will make surf easier. Or, do a search by type in the brand name of your device at its search box, and press "Enter".
http://remotesearch.blogspot.com/
http://electrohelponline.blogspot.com/

Have the first remote tested--most shops have a tester--point remote at it and press buttons and it reacts with a flash (the tester) and if remote tests good the problem could be with the remote receiver in the set

Unless the remote is identified by a model # then your going to have to get the model & S/N on the alarm control box itself.
The remote should have a number on it RPN
Replacement Part Number xxxx
http://www.viper.com/RemoteFinder/

My remote works for the most basic functions I need it for. But there are things that don't work, like the Menu button. After looking online just now, there is a website to order new parts and accessories for this system. Here is the website, http://www.pstc.panasonic.com/EpartR/PartsListChoice.asp?validate=1.
If you order a new remote, maybe that will work. Not sure if it's worth it for you but that's what I'm going to try. And here is the remote you need, EUR7722X20. Good luck!

You will be required to order the original remote for your set. Universal remotes will not work properly with this model.

Start at the link below. You will need the model number. The Panasonic support person will tell you how to order a new remote unit for your set.

http://www2.panasonic.com/consumer-electronics/support/


Jerry G.

You need the original remote to change anything in the menus of the set. With a universal remote, you can manualy change the channels, but you cannot sequence them or change any of the setups to have them work automaticaly.

All TV manufactures are like this.

Call the authorized service rep, and order a new remote, or find the original if you want to be able to use your set properly. Don't accept a universal remote, because this will not properly resolve your issue.

Jerry G.

Take your Tv to the Technician to check for you if the sensor is working properly.