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I need to know if our soyo tv is under warranty

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Check the serial number and in most cases year or date of mfg will be found.

if your tv is older than 2 years unlikely to be under warranty

Posted on Aug 03, 2009

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Posted on Jan 02, 2017

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Oh my God. I just finished talking to the rep mentioned below. She was nasty. I've been waiting since July cause they don't even have the part in stock since then. I will almost quote this person: "Okay Mam, I don't have to listen to your complaints, your only option here is to keep waiting and I really don't know when the part is going to be back in stock or even if it is going to be in stock again. There is nothing else we can do for you". So what do you think. I paid for a one-year lasting tv and a quote for repair. I was even willing to pay for the part and the excessive shipping charge to get it, but they don't have it. I can't believe there is nothing we can do about this.

This is the "so gentle" lady's information. One thing I know, I will never buy a Soyo again, and will persuade anyone wanting to buy one against it.
Janet Mendoza RMA Department SOYO, Inc, (A publicly traded company: OTCBB: SOYO) 1420 S. Vintage Ave, Ontario, CA 91761 Tel: cb_transparent_l.gifus.gifspace.gifspace.gifarrow.gifspace.gifspace.gifspace.gifspace.gifspace.gifspace.gifspace.gif(909) 292-2513cb_transparent_r.gif Fax: (909) 292-2545Email: rma@soyogroup.com

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