Question about HP PSC 2355v All-In-One InkJet Printer

1 Answer

I need to scan something. When I hit the "scan" button, it gives me the message "You need to run or install the HP software for this feature." Now...it was just working last week. What do I need to do?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Cheetah:

    An expert who has answered 20 or more questions within one hour.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 66 Answers

Go to the HP site and reinstall the drivers for your unit.

Posted on Aug 02, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi I have an Hp officejet 4200 series and I am trying to scan something but when i press the scan button the printer says that I need to install or run device software for feature. I don't know how to do...


Install the drivers from the HP website. Find your printer in this list. Once you navigate through to the available drivers, locate the full feature one. Download and install it.

Aug 27, 2010 | Office Equipment & Supplies

1 Answer

I need to know how to scan documents from my HP C-4580 all-in-one to computer


Please open the below link to know how to scan.
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=22476&tmp_task=useCategory&lc=en&dlc=en&cc=us&lang=en&product=3418707

However, if you want to scan from the printer, the full feature software should be installed.
If it is not installed, please open the below link to install the full feature software according to your operating system on your computer.
Once it is installed, please place the doc on the scanner glass and hit the scan button on the printer.

Apr 18, 2010 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

When I hit scan to, it tell me to install or run HP software for this feature. What do i do to fix this problem.


You install or run the HP scanning software. This machine doesn't scan other than to copy, unless it's connected to a computer with scanning software running. The machine needs to know how to scan, and where to send the image before it will scan.

Dec 13, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Photo smart 2610 all in one scanner will not scan


hey i also had this type of problem. but i solved it and hope it will solve yours too.
first of all uninstall all ur hp drivers and softwares related to the hp printer. then restart your pc. now disconnect ur printer with ur computer and turn it off and again on after 15 secs.
now insert the cd which i have got with the hp printer in the cd-driver of ur pc and install the driver.
after the installation is complete, connect ur printer, but do not remove ur cd.
then start scanning, and if it will again ask for installing driver, u dont have to worry it will install it from the cd.
this would surely help u, if problem persists, please tell me.

Jan 03, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

How do I get my scanner to put my pics on computer?


get driver for scanner device from hp website.download it from support.hp.com

Jun 03, 2008 | HP PSC 1610 All-in-One Printer, Scanner,...

6 Answers

HP 3310 All in One Printer with Scanner


yeppers..go to HP site, add your model number, and download the larger of the two. should do it nicely.

http://www.hp.com


Also...more self help here

Feb 07, 2008 | HP Photosmart 3310 Printer

2 Answers

No Scan Options Error Message


Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Dec 11, 2007 | HP OfficeJet 6210 All-In-One InkJet...

Not finding what you are looking for?
HP PSC 2355v All-In-One InkJet Printer Logo

Related Topics:

111 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...