Question about Dell Studio 17 Laptop

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Something wrong with software causing wireless connection issues

My wireless internet works in safe mode, but not regularly. I have a Dell Studio 17, and called Dell, who confirmed that there is nothing wrong with the computer's hardware, but there is something wrong with the software. There is also nothing wrong with the modem/connection. Can anyone tell me what might be wrong with my software and how can I fix it? THANK YOU!

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  • Brad Brown May 11, 2010

    What version of windows

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Make sure you are using the application that came with your computer to work with the wireless card. The windows embedded application is a generic program. The application that comes with your computer/wireless card will work better or is made to work with that adapter. You can turn off the windows wireless zero configuration by going to:

Start -> Run -> Type "services.msc" hit enter

Scroll down to the bottom and right click on Wireless Zero Configuration and click Stop.

Use the Intel PROset Wireless application which are used in most Dells.

If you are stilling having problems, try uninstalling the PROset Wireless Application, Updating the Wireless Drivers and Reinstalling the PROset Wireless App.

This link
will help you

Posted on Aug 03, 2009

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Posted on Jan 02, 2017

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