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Water collecting in freezer bottom

We have a Jenn-Air model JCD2289ATB. Water collects in the bottom of the freezer. The ice maker is turned off. What can I do?

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Remove the 2 screws which hold the lower panel inside the freezer and remove the panel .Use a hairdryer and defrost the lower part where the drain is . I use a small hose to blow thru the drain hole to remove any debris which will build up after time . Then useing a 14-16 guage aluminum wire (remove the insulation first), insert it into the drain hole without any pressure , until it stops ( pour water thru the drain first , to make sure it is open ) and wrap the top end of the wire around the calrod heater (the black rod just above the drain hole) about 1 turn . When the refrig goes into defrost , the heater will transfer heat to the wire and keep the drain hole from freezing up again .

Posted on Aug 02, 2009

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Hello, this sounds like you have a blockage in the drain tube, remove panel back of freezer..you may see ice build up...melt ice with hair dryer/heat gun...you will see a pan below evaporator...melt ice in pan...dry water up in pan with paper towel...now you should see a hole in pan that leads to drain tube...pour some hot water in pan..wait a couple minutes..mop up water and repeat this step 2-3 times....once you have done this find some flexible curatain wire or electrical wire..poke down the hole until you see the water drain..now it is clear..put back panel back and you are good to go. The reason you see water in the Freezer is because the water has been leaking into the freezer instead of running into the drain hole...If you need any further assistance please feel free to comment again. good luck! P.s Please don't forget to rate my solution thanks! Mike.

Posted on Aug 02, 2009

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