Question about HP Deskjet 6940 InkJet Printer

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HP Product Assistant disk

I keep getting a window which asks me to insert the HP Product Assistant disk. I do not have such a disk. I have a HP Deskjet D4360 printer.How can I get rid of these annoying pop up windows?

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Go online to Hp webpage, download the driver and install it. it will fix your problem.

Regards

Posted on Aug 02, 2009

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Here you go bud:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3374281&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0&lang=en&cc=us

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Issue : The solutions in this document address the issue of print jobs getting stuck in the print queue need to restart to get the print

Solution :
Check this link

Step one: Download and install the Print Diagnostic Utility

Step two: Run the Print Diagnostic Utility

Step three: Resolve diagnosed printing problems

Solution two: Resolve the issue manually

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01851354&cc=us&lc=en&dlc=en&product=3374281#Solution1



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Get the drivers here

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3374281&lc=en&cc=uk&dlc=en&lang=en&cc=uk&submit=%C2%BB

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You must have a HP Printer. HP Product Assistant is not a necessary program.
Go to Start > Run. Type msconfig in the run box. Click on the startup tab. See if there is an entry for HP Assistant. If there is un-check the box next to it. Click apply then OK. It will ask you to restart. Restart and see what happens.
Let me know.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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HP product assistant


I have problem with my hp laptop, when ever i restart the system it is asking insert the hp product assistant disc and then click ok to install, i dont have any other disc other than the one which comes along with printer. please kindly let me how to solve this........

thanks
kishore

Aug 29, 2008 | HP Deskjet 6940 InkJet Printer

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