Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner

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My cd dvd whirrs loudly.Light stays on.Can't open tray only once in awhile. I never use it. I'm 77 yrs. old so may not understand technical terms you might use. What to do? At times the cursor will appear on screen along with a circle attached to it maybe representing a disk?? Anyhow, what can I do? M.L.

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Sounds like there may be a problem with your CD/DVD tray...did you call the manufacturer for a replacement if it is still under warranty.

Posted on Aug 02, 2009

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Posted on Jan 02, 2017

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If your comfortable with it you can take apart your xbox case and remove your CD/DVD player and ensure the button works properly. You can do a search on this site or youtube for instructions on how to take the case apart if needed. Once the case is apart the CD/DVD player is easily removed. You will then notice that the switch you press on the outside of the Xbox to open and close the CD/DVD tray is actually a lever that presses a much smaller switch directly on the front of the CD/DVD unit. You can then test your eject switch directly by pressing the button directly with a ball point pen or a pin. If the bay does not open and close properly at this point it may be necessary to replace the CD/DVD player and I do not know if it can be replaced or not. Hope this helps.

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3 possibility here
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2 The loading gear system out of position 1 tooth
3 Dry joints on switch open and close or connector from CD tray to system control intermittent contact
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:)craig

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