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My laptop was reimaged and now it doesn't know the key code

Instructions on how to set up my wireless connection.

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  • JDTec
    JDTec May 11, 2010

    more info pls... laptop model, router model, ISP

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  • access the router page first, contact router brand support to get this, or look at the bottom of the router for router access
  • click: wireless settings under set-up: change: SSID: <your name>, region: US, mode: g&B, channel: 11, no password first, click apply

Posted on Aug 12, 2009

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Posted on Jan 02, 2017

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I think we were disconnected with the chat session. Well, here is what you do, after you have reset the router, try connecting the laptop again to the network. It should not ask for a password this time. Please let me know. If this solved the problem, please do not forget to click the End Session button to properly close the chat and to accept the solution I provided. Thank you for using FixYa.

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