Question about GE GSS25LGM Side by Side Refrigerator

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I have a ge profile side by side model 25 serial number gss25tgmfww. last night it was left open for about 3 hours and when noticed, closed back up. still cool in the morning enough to keep food semi frozen but not cold enough. Ice cream was soupie... I did my research online and took oof the service panel on the back, and cleaned off the heat coils (heat sink I guess) and fan. Also I noticed a build up of ice on the back of the freezer. Sooo I took off the back inside panel under light asmbly and saw alot of ice build up on the freezer coils. I defrosted with a hairdryer for about 20 minutes until all visible ice was gone. Cleaned up water and started her back up. It hasn't been too long since I restarted it..maybe an hour or so but I am wondering if this sounds like I could have cured the problem, or if there is some other area where ice may have accumulated that I don't know about, since the manual doesn't have an exploded view..any help would be great. diy guy.

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  • venturablvd3 Aug 02, 2009

    hey thanks...yeah fan is working in freezer. ice maker is making ice. only been on for about 3 hours now I think and it seems to be getting colder. It's been about a year and a half since plugging the unit in and overall it's been left open about three or four times over this period.
    I found an exploded view of this model here
    and my area of interest with this problem and I can see only one fan. to me it sounds as normal as the first day we bought it. I guess time will tell if it reaches desired coldness or if in fact I have a bigger problem than ice build up. the fan in this schematic looks as if it pushes air through the ribbed venting part under parts 250 and 167, and as far as I can tell it feels like it is pushing air out. I would expect a greater volume than what it is pushing, but now I am just noticing the function a little more thsn before because of this problem. as far as the part number you mentioned (part 230) is that the part which makes it a "frost free" unit? I think I saw somewhere how this will cycle the unit through periods of defrost continually throughout a 24 hr period, correct?
    and if so under normal operating conditions? our freezer wasn't exactly packed properly I would have to say too and perhaps maybe that could have contributed to the ice being caked on the evap unit.
    I dunno I am going to go stick a thermometer in there right now and I'll keep anyone posted on this dilemma.

  • venturablvd3 Aug 03, 2009

    after putting thermometer in there, I noticed it to be hovering somewhere in the 6-8f range which is pretty cold but I went online to find out how cold a freezer should be and found out ice cream should freeze solid at about 5f. so I put all my food back into the freezer and of course it jumped back up to about 20 for about and hour. checked it about an hour later and saw that the temp was dropping as normal. I was a bit concerned at first since I didn't hear the fan running at that point. This must be the time the freezer is cycling through the defrost pattern which is a feature on this model which makes it a frost free. soon after this she started with the fan going again and dropping her down back into the single digits.
    woke up this am to check the freezer and she is hovering around -14, -15. seem s that that was the problem.
    perhaps the freezer should have been set at a colder temperature since I have owned it which could have made a harder freeze, which would make it less susceptible to condensation.
    I dunno... I guess the night it was open for 3-4 hours must have been the straw that broke the camels back which caked up with enough ice to finally restrict the airflow over the evaporator unit, which is what cools the freezer in essence.
    phew.. hope this helps anyone with similar problem.
    gotta love the internet.
    peace everyone
    diy guy


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Maybe a 50/50 chance problem solved . A lot of frost , would probably be a defrost problem beginning though . I would remove the heater and check for continuity while disassembled .If heater is bad (most common problem with GE, not the only,but most common)Pt # WR51X10055 .Also make sure both fans are working , especially fan in freezer (may have to push lite switch in to check , or just listen .

Posted on Aug 02, 2009

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