Question about Dell Latitude D800 Notebook

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Locked-up task manager is locked and unable to shut down with soft or hard boot

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  • 16 Answers

You did not specify what OS you are using.

The only solution I have for you is rather drastic but guaranteed.

Disconnect your laptop from the main power supply, close the laptop lid, flip it over and remove the battery and re-insert it.
Voila!! You have perform a dirty shutdown and any file you were working on will not be saved.

I advise you invest in an antivirus software with regular updates, I have come across viruses that behaved with this characteristics before.

Posted on Nov 25, 2007

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Posted on Jan 02, 2017

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Computer freezes, computer stuck


There could be a number of causes for a <span style="font-weight: bold;">computer freezing up</span>, or not responding all together. <br /><br />-If your computer frequently freezes up, lags, or is slow, this could be because of <span style="font-weight: bold;">poor performance</span>. At some point in the future after a computer is purchased, the hardware will be to old for it to handle newer programs. In a lot of cases you will need to purchase a new computer or upgrade the processor, memory, hard drive and motherboard. This usually is not needed for a number of years. There are a number of programs you can use to monitor your computer performance. I would recommend starting off with <span style="font-weight: bold;">task manager</span> which is built into Microsoft Windows. <br /><br />To use task manager, press Ctrl + alt + delete on your keyboard. Task manager should open up. In task manager go to the <span style="font-weight: bold;">performance tab</span>. In this tab, you can see various computer statistics. I recommend you have this open around the time you experience poor computer performance or hang ups. <br /><br />-Another possible cause is the computer is <span style="font-weight: bold;">overheating</span>. Overheating can be caused by having a computer in a poor ventilated space. It can also be caused by internal computer fans that have stopped working. Some computers will have a auto shut down when temperatures get to high. <br /><br />Make sure your computer is a ventilated room with good air flow.<br /><br />If computer fans are no longer working, make sure the fan cables are plugged firmly into the motherboard. You will have to turn the computer off, open up the computer to do this. Make sure you have no static on yourself or you could damage the computer. Touch something metal before doing this or use a anti-static mat/wrist strap.<br /><br />You can use a program called <a href="http://www.almico.com/speedfan.php">SpeedFan</a> to monitor computer temperatures. <br /><br />-Sometimes after you <span style="font-weight: bold;">install software, new updates or new device drivers</span> this can cause software bugs that will <span style="font-weight: bold;">crash</span> the computer, cause it to freeze up or not properly boot. If this is the case, you will want to uninstall the software you installed before the problem started. If you are unable to do this, you can boot your computer into safe mode and use System Restore which will restore the computer to a earlier working state.<br /><br />To check <span style="font-weight: bold;">updates and uninstall</span> them in Windows, you can go to Add and Remove programs through Control Panel. <br />You can uninstall device drivers by going to Device Manager through Control Panel. <br /><br />To perform a <span style="font-weight: bold;">System Restore</span>, go to Start &gt; programs &gt; Accessories or System tools &gt; System Restore. Choose a restore point before the problem started.<br /><br />If you are unable to boot into windows all the way, then you can boot into safe mode to work on the problem. <span style="font-weight: bold;">Safe Mode</span> will basically only load the necessary files needed for Windows to operate. While the computer is booting, keep pressing F8(make sure to do this before the windows screen shows) and you should get a menu. Choose <span>Safe Mode.</span> Once your computer boots into windows you can perform the steps above. <br /><br />-G33k<br /><br />

on May 22, 2011 | Computers & Internet

1 Answer

Im a novice Computer user, im using an R450 LG laptop. It recently just shut down and wont boot, so i want to keep the LG Smart Recovery in it as it came when i bought it. please help. SHAQ


well if it is not booting, then there are so many problems which could cause that. Corrupt Operating system, corrupt boot file, missing booting file (that can easily occur during power search or power jump), hardware problem such as hard drive failure and so on. If you are having a "welcome" screen, which means your laptop does display a "welcome" massage, but does not go pass that point, than simply press on you keyboard Alt, Ctrl, Del keys all at the same time and choose Task manager. Then choose "New Task" and type in Logon.exe. Unfortunately you will have to do it every time you start your laptop or replace Logon.exe file. I would recommend take your Laptop to a computer repair shop or the store you bought it from and ask them to fix it without deleting any of your personal data. That is called soft recovery, which means they will reinstall the operating system, but will not format a primary hard drive, so all your files will stay in tacked.

Sep 13, 2011 | Computers & Internet

1 Answer

I am trying to fix a virus problem (Palledium). My Dell Precision 210 boots up to a "Palledium" window. I need to boot up Task Manager in order to delete the virus Palledium.Task Manager will not...


This is another version of the fake antivirus programs going around. You will need to access the task manager to end the process. Hold the control and alt buttons down together as it starts and keep pressing the del key repaetedly until it opens. This will get you in to task manager to end the process. You will need to run Malwarebytes to remove the virus. I am providing a link with step by step instructions and access to Malwarebytes for you to clean your computer. Click HERE to go to that page.

Apr 15, 2011 | Computers & Internet

1 Answer

Computer froze i tried to shut down wouldnt then i tried system restore..started system restore then computer shut down...now when i turn on only black screen appears. went in bios to boot said boot device...


try uninstalling a few unnecessary programs then click start run type cmd then type chkdsk/r/f this should schedule to happen on reboot which will scan for and attempt to recover bad sectors and automatically fix any corrupt files on your hard drive or
click startcontrol panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart
defragment your hard drive will speed up your computer
scroll to the bottom toolbar (bottom of screen) right click you can select task manager applications also processes you will see whats running on your computer you might have virus slowing your computer also select users you will see who is using your computer

one bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect your hard drive
Test the leads that attach to your ((hard drive from the motherboard)) or replace all the leads that attach to your hard drive including electrical extensions + IDE,SATA and the ones that attach from your ((motherboard to hard drive))
make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electrical extensions or just replace them they are probably old and faulty a computer needs its connections to have an end so any faulty leads will end up with a computer error


hope this helps

Jan 20, 2011 | Computers & Internet

1 Answer

No Task Manager menu bar


This sounds like you're running in the Task Manager's reduced mode. Double-click the WHITE border of the Task Manager to switch back (note - this is not the same as the boarder of the application).

I've included a screen shot. Click within the red circle. Good luck. c5921e3.jpg

Nov 02, 2009 | Computers & Internet

1 Answer

My dell inspiron 1525 continuously keeps locking up. The screen just freezes up. I am unable to bring up task manager or hit escape. The only thing I can do is shut the power down / bring back up. This is...


Try this steps:

Turn off your laptop.
Power own your laptop then press release the F8 key until this option will popup.

6742730.png


Select Safe Mode.
Wait until Windows succesfully boots up using safe mode.

If you can succesfully log-on on your Safe Mode.

Press Windows Key + R

The run window pops up type MSCONFIG

Click Start Up as show below

9833c63.jpg

Uncheck all check Items and click OK

Reboot your laptop and boot windows in normal mode...


Hope this helps...






























Oct 21, 2009 | Dell Inspiron 1525 Laptop

1 Answer

When I boot up I get a blank blue screen. Hard drive is working and audio is working


press alt control delete.
Hit task manager
in task manager go to process
if explorer.exe is started hit end task
go to file new task
type explorer.exe and ok

Apr 19, 2009 | Computers & Internet

1 Answer

I m unable to shut down my inspiron..............every time i does it , it gets stuck......& i have to shut it down by power button......plz help me out


You have a process that is not shutting down,Try this,Hit control,Alt,Delete and open the task manager,On the process tab,you can see what is running,End task on everything BUT Explorer.exe,logon.exe,and The svchost.exe(you will have a bunch of these)After you have end task on everything else,Try and shut down.

Jan 06, 2009 | Dell Inspiron 710m Notebook

1 Answer

My computer is locked up with the Roxio media manager unable to shut down or cancel out and I cant delete my blackberry install etc??


well when an application is locked and (not responding) try to force it to shut off by going into task manager (rick click on the bar at the bottom of your desktop on any unused area and a menu will show the task manager then select it by clicking on it, or to type ctrl+alt+del and select task manager) and go into applications and select the application an click on end task, and click ok on any other window that comes up thereafter.

if that does not get your application to shut down, try to do it by looking for the process that runs the application and go into the processes tab in task manager and end any process related with the application (you may need to know or guess what process to end as the names sometimes may be acronyms of short versions of the actual name of the program you're running on the system.

Oct 08, 2008 | Computers & Internet

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