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Itunes & Quick Time won't open.Unknow error (-69)

I can no longer open itunes or quick time. When attempting to open itunes I eventualy get an error meesage stating "Can not open application, Unknow error (-69)". I have tried uninstalling & re-installing but the problem persists.

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You need to run iTunes as Administrator.

The default shortcut doesn't allow this so you will need to create a new shortcut.

Also make sure ther is no CD in your CD drive when starting.

Posted on Aug 02, 2009

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Posted on Jan 02, 2017

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2 Answers

I have downloded Itunes but cannot open it or quick time


so it´s apple software, they have some software problems, interact with another software, try go apple support website, to help you.

Jan 02, 2010 | Apple iTunes

1 Answer

Problem is with iTunes


hi try this: The intention is to remove all iTunes and Quicktime software references. The following steps remove the software traces and worked on my machine. 1. Using add/remove programs uninstall Quicktime (click on Start ?> Settings ?> Control Panel ?> Add/Remove Programs) 2. Using add/remove programs uninstall iTunes 3. Right click on My Computer, use Search and remove all programs named Quicktime 4. Right click on My Computer, use Search and remove all programs named iTunes (except your iTunes download, so you won?t have to sit through another long download session). 5. Left click on Start, click Run, type ?regedit?, go to HKEY_LOCAL_MACHINE, click on SOFTWARE, and remove the Apple Programs folder (you may want to check in case you have other Apple applications, but all I had were iTunes and Quicktime in my Apple folder). Steps 1 through 5 should remove all traces of the software and now you can install iTunes. make sure you install all the latest updates from apple hope this will work for you :)

Aug 18, 2007 | Sony (DWQ30AB2) DVD RW Dual Layer Burner

1 Answer

When trying to open itunes from desktop the following error message is recvd: "Quick Time failed to initialize (error-2096) Quick Time is required to run iTunes. Please uninstall then re-install iTunes"...


Go to...
My Computer
C:\
Program Files
Quicktime
On Quicktime.exe
right click and select propities
Un- select read-only.
Click OK
Go back into Program Files
Go to iTunes Folder
Go to iTunes.exe
Select properties
Go on the compatability tab and de-select all.

Dec 31, 2009 | Dell Inspiron 1720 Notebook

3 Answers

My computer has itunes but every time i try to hook up my ipod it says it need a new version of itunes 8 ive tried 100 times to dowload it but am no able to what can i do?


You need to uninstall ALL Apple software (iTunes, Safari, Quick Time etc) from your PC then restart and re-download iTunes and re-install.


Hope it will solve your problem
Thank you

Oct 02, 2009 | Microsoft Windows XP Home Edition

1 Answer

Cannot uninstall Quick time for Itunes


did you go Start> Control panel> add or remove programs> then remove itunes, itunes setup and quick time
Then go to the website and download itunes
that fixes most itunes problems for me

Jul 05, 2009 | Apple iTunes

1 Answer

Error 2330 running quick time and ituens


Hi,

The above Error refers to corrupt file.Are you sure you have properly uninstall it?

Go to My computer>Drive C > Program Files

There would be a folder for itunes. Delete that. Restart the computer and then try to install the itunes.

Let me know the update!!!

Thanks.

Jul 02, 2009 | Apple iTunes

1 Answer

Itunes will not work with windows vista


uninstall both itunes and quick time, do a registry clean, reboot the machine and reinstall itunes & quick time in XP service pack 2 mode, vista still has compatibility issues so this option might not work

Jun 21, 2008 | HP Pavilion DV5234US Notebook Laptop

2 Answers

ITunes and Quick Time will not load and work together


well you have to re-install your windows on your pc...

or try re-installing the software of QUICK TIME 6.0.

it's the best i have used...

reply soon..

Dec 01, 2007 | HP Pavillion a818n Desktop PC (Refurb)...

1 Answer

60 gb ipod photo sync issues! =(


I don't believe its a File Problem, My lads Ipod has the same error -69 and will not sync, However it will also not sync on my Itunes which syncs fine with my 30gb IPOD and my Ipod also syncs fine on his computer.

So can't see where the file problem could be...

I know this doesn't help but there seems to be so many people looking in the wrong place (In my opinion)

Oct 15, 2007 | Audio Players & Recorders

1 Answer

ITunes and Quick Time will not load and work together


update your anti-virus program, it's quite apparent that your system has been infected with a trojan.

Aug 18, 2007 | Sony (DWQ30AB2) DVD RW Dual Layer Burner

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