Question about Epson Stylus Photo 2100 InkJet Printer

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We are setting up new TallyGenicom LA800. However, printout has dot or period in between each characters printed. Hence, a single row info is printed on two rows. What seems to be the problem?

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It would be strange for the printer to print dot between each printed character without this coming from the system.
As a check the first thing I would recomend doing would be to print a self test print on the printer, you can do this easiest by printing a menu print.
To print a menu print put the pritner OFFLINE
Press SETUP
Press the button under MENU
Press the button under PRINT.
The printer should print out its configuration page, if this has dots between each character then this defiantly means you have printer problems.
You can try defaulting the pritner back to factory settings, this is down by holding down the four buttons (1, 2, 3 & 4) under the LCD display whilst powerind the printer on.

If the menu prints OK, then there is some sort of other strange system or communication problem.
If the pritner is connected via serial, check the serial settings on the pritner also chack the pin configuration of the connector used to print to the printer.

Try printing from another system or application to identify what might be causing the problem for example an application or driver problem, perhaps try printing from a PC directly to the pritner to check the interface on the printer is OK.

Check the emulation setting on the pritner ensure this is correct.

Posted on Sep 21, 2009

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