Question about Dyson Ball DC24 Bagless Upright Vacuum

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The switch on the Dyson is stuck on the hard floor setting and so I can't use it for carpets

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Dyson suddenly hard to push on carpet

If the brushes are turning, you may need to clean the brush of any hair or anything else that has collected on the brush. If you have been cleaning it regularly,

Posted on Jun 08, 2008

  • 389 Answers

SOURCE: My dyson vacumn is hard to push on carpeting. How do i fix it?

This happens when the bristles in the brush roll get worn down too short. Put in a new brush roll and the machine will pull itself over the carpet, so you hardly have to push at all.

Posted on May 19, 2009

b0sslady2001
  • 357 Answers

SOURCE: Dyson making loud noise

If your brushroller isn't spinning it will make the loud sound. Try removing the brushroll and reinstalling it. If this doesn't work, you may need a new brushroller.You can find one here...

http://cgi.ebay.com/DYSON-VACUUM-DC07-DC14-DC-07-14-BRUSH-ROLL-BEATER-BAR_W0QQitemZ120452265897QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item1c0b83b7a9&_trksid=p4634.c0.m14


Marci

Posted on Aug 07, 2009

Vac Belts
  • 701 Answers

SOURCE: Older Dyson 07 Animal, loud ratcheting noise on carpet setting

That is an indication that the belts are worn, stretched or broken. You simply need to replace the belt. Here is a link to the belt(s) you need and a manual you can view:

Dyson DC07 Belts and Manual

Posted on Dec 05, 2009

Dysonteam
  • 167 Answers

SOURCE: Dyson upright, no suction at bottom in carpet or

Hi its Darran at Dyson.

It sounds as though the machine is blocked. with the machine switched off, check the base of the machnie by removing the soleplate and clearing any obstructions. With the soleplate removed, you will be able to check the internal hose and clear any threads or hair trapped around the brush bar.

If you would like a step by step guide, visit the Support section on our website at www.dyson.com.

I hope that you find this information useful.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 22, 2010

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1 Answer

Just bought a DC33. Multi-floor.It is very hard to push on the carpeting.It is fine on the wood floors.Is there any way to adjust it higher for the carpeting.It is dense carpet not high


There are no floor settings for this unit. Since the brush is spinning, it will create more resistance when running over the carpet.

https://www.dyson.com/support/dc33/dc33-multifloor/flo-dc07-gen-how-to-use-your-dyson/using-brush-control-dc33

Apr 11, 2015 | Vacuums

1 Answer

What can i do to get my dyson to work on thick carpet not happy


Hi there, it's Jack at Dyson.

DC41 is engineered and tested to work across a wide range of hard and carpeted floor types. The soleplate adjusts automatically for optimum performance, and the brush bar can be switched off to protected hard floors, delicate rugs or long pile carpet.

We're keen to take some additional details about your DC41 and the particular carpeting you're having difficulty with - we may have some suggestions that will help. We'll also check your particular DC41 is working as well as it should be.

When you have your DC41 easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Mar 16, 2015 | Dyson DC41

1 Answer

Why does my dyson only work on hard floor and not carpet


There is a setting for hard floor or carpet, adjust setting!

Oct 04, 2014 | Vacuums

1 Answer

The Dyson DC25 grips new carpet. How can I adjust the brush height


Hi there, it's Jack at Dyson.

Like most Dyson upright vacuums, DC25 is engineered to adjust automatically to different carpet piles, without stopping to adjust any fiddly levers or dials. You can also turn the rotating brush bar off to clean hard floors and delicate rugs - just press the silver brush control switch next to the red on/off switch.

If you're having difficulty using your DC25 on a particular type of new carpeting, we'd recommend checking directly with the carpet manufacturer for their advice. They should be able to recommend the best way of caring for this flooring.

For any additional assistance from our experts, you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 10, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

Lock hard floor setting


Hi Lissie, it's Jack at Dyson.

I'm glad to hear you've found the answer to your question, and that your new machine is working well for you.

DC39 Animal includes the Triggerhead floor tool, and the switch on the wand handle allows you to the brush bar on for carpets, and off for hard floors. You might like to take a look at our Getting Started video attached for further guidance.

If there's anything else you'd like advice on, don't forget we're on hand to help. You can also find advice and support at www.dyson.com

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com


Dec 03, 2013 | Dyson DC39 Animal Vacuum

1 Answer

Plush carpet setting on vaccuum?


Hi there, it's Jack at Dyson.

DC41 Animal's cleaner head is designed to self-adjust to different floor types - so you don't need to bend down to adjust a dial. You can see how this feature works in the video below. In addition to this, next to the red on/off switch you'll see a silver brush control switch, which allows you to turn off the brush bar for hard floors and delicate carpeting.

Carpet manufacturers sometimes recommend vacuuming certain types of carpeting with the brush bar turned off - we'd suggest checking directly with the manufacturer of your carpets to ensure you're cleaning them correctly.

If you'd like any further advice on using your DC41 Animal, please email us at askdysonUS@dyson.com and one of our experts will be in touch as soon as possible.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 05, 2013 | Dyson Vacuums

1 Answer

How do i alter the dyson dc04 to use on hard floors


Hi there, it's Jack at Dyson.

If your DC04 has a brush control on the cleaner head, you'll need to set this to 'On' for carpets, and 'Off' for hard floors. You can find out how to do this on our Support site:

http://www.dyson.co.uk/support/dc04/dc04-brush-control/my-machine-is-not-working/i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating2/does-the-brushbar-rotate-with-the-power-on

If your machine does not include the brush control, it will only be suitable for vacuuming carpeted surfaces and we'd advise against using it on hard floors in upright mode. However, you can use the hose and wand to vacuum hard floors and we have several suitable hard floor tools available which may help.

I hope this helps - if you'd like further advice you can reach our freephone Helpline on 0800 298 0298. Just to let you know, our Helpline is available from 7am-10pm, 7 days a week.
Best wishes,
JackDyson Online Customer Supporthttp://www.dyson.co.uk

Mar 06, 2013 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

Dyson - can't push the vacuum


try to see if the carpet setting is to carpet. i know this machine says that its a life time belt,but i would check this just in case. best way to tell if it's working is to lay the machine on its belly with the brushes pointing up and turn on the machine to see if the brushes are turning. (be careful not to put your face directly in front, just in case something is lodged in the brush and flies out )

Jul 29, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dyson vacuum brush roll doesn't turn


The brushbar should only turn when you meet two conditions:
1) When you step on the front of the machine and pull back on the handle (recline the machine in other words)
2) The dial is set to CARPETS

The brushbar shouldn't turn at all when it is set to the BEAR FLOORS setting.

To rectify the problem - call the Dyson Helpline so that they can refer you to an authorized dealer in your area - the repair dealer will inspect the dial and figure out why the functionality seems to be switched. They'll be able to fix it for you.

Mar 19, 2009 | Dyson DC07 All Floors Bagless Upright...

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