Question about Sony Playstation 3 (PS3) Console

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PS3 froze while playing a BD, then it would not rcognize anything

While playing a Blue ray movie the picture froze (not uncommon with rented discs). The system would not stop playing or eject the disc at this point until I turned off the system. I unplug the system and let it set over night. The next day I put in my own Blue ray disc and it played it for 40 minutes before it froze and repeated the same thing. What is going on with this thing?

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  • taspears1034 Aug 04, 2009

    I have one of those discs, but it says not to use on game systems.

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Hi there,
Most PS3 systems end up doing this due to an over heating of the laser lens. Let me explain: The laser lens in the PS3 is made to read mainly Blue Ray games. The movies need to be read faster than the game discs which causes it to work harder thus the problem arising.
Sometimes, your lucky enough for this to only be a dirty lens problem due to rental movies which are most of the time, if not always, dirty.
Have you tried a lens cleaner kit?
This is the CD-ROM with a small brush on it to clean your laser lens head.
This problem has happened to me in the past and this solved the problem.
It is a common problem for any lens reading console.
Regards,

Posted on Aug 02, 2009

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Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

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