After receiving new Go 630 which worked fine out of the box, I downloaded the free maps and the unit immediatly started looping screens. Tom Tom sent new unit which did exactly the same thing. After formatting the unit twice and going through tech support for hours and hours its still the same and they just want to send another unit which I know will do the same thing. I had a go 510 before and used the same computer for map updates etc and never had a problem. I sure am glad I upgraded to a 630. If there's a way to get my money back, I'm though with tom tom. I'm sure this wouldn't happen so if anyone can make suggestions ?
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Go on I'net. Garmin Free Lifetime Traffic and Maps Upgrade. Register the unit (No matter if it's a gift or your purchase. Register 1st. Follow all instructions for same. The s/n is on bottom of the unit usually. P.S., you have to use a magnifying glass usually to read it. Same information is on the Units box that unit came in. Sometimes you just have to be persistent to register it and get then get quarterly upgrades. Garmin does not make it easy. If the unit comes with free Maps and traffic, Do NOT Buy the $100 upgrade for same. Most new units comes with them.
Even the new units don't come with CD'S anymore as everything is preloaded, But if you download tomtom home from the internet, then connect your unit too the computer it should automatically check for new updates, But you will not get free maps unless you first subscribe to free map updates, good luck.
What you should have done before downloading updates is to always backup your unit to your tomtom home as if there is a problem then it can be reversed, but in your case i think you may have lost your maps, Unless your computer auto saved somewhere, if you have just purchased your unit, try contacting the seller and asking if they could help you, Sorry this is probably not much help, But always backup.
Map updates are free for units which are recently sold with the older maps and the new maps have been published, ie you just bought a unit in 2009 which still had 2008 maps on it after the 2009 maps had been released. Rather than recall all the units from the store shelves, they offer free updates on the mapping software. Continually updating the maps on 18 month old units is not free, there is an update charge. What is free from Garmin is the unit's software. Hope this clarifies your assumption.
You can download new maps..........free......................but..........
I had this problem last year with my garmin 200 and when I called they said that I was out of the 60 day time window for a free map upgrade but they would give it to me anyway. They gave me detailed instructions on how to download a new map free of charge but they didnt explain which selection replaced what I already had on mine.
As a result, I downloaded the wrong maps and have much less detail. Even though its the "2009" version, its less acurate than my old maps were. But its worth a shot, better than paying for them.
GARMIN offers a free download called "WebUpdater" for these products. Once you have the GARMIN USB driver for this unit installed on your computer (also avail. at GARMIN.com), you can run the WebUpdater, and it will update all known updates to the unit.