Question about Pacific Image PrimeFilm 1800 Film Scanner

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Windows XP will not recognise the PF1800 USB scanner.

I have three PCs, each running XP, but none of the three will recognise the PF1800AFL scanner. Two of them work OK with my flatbed scanner (Trust 19200) which is also USB. I have not installed the Trust on the third PC, so no conflict there.
Any suggestions please?

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  • 263 Answers

Lease download and expand this ZIP file. The resulting folder contains files that need to be copied to varying directories.

It may well be that you need to make some system folders visible to theWindows Explorer before you can copy said files into them:
Choose "Tools" > "Folder options" > "View" from the Explorer's menu bar. Then please apply:
- hide protected system files: disabled
- show contents of system folders: enabled
- show hidden files and folders: show all
I recommend also, you want to disable "hide known file extensions".
Then please copy:
usbscan.sys > c:windowssystem32drivers
1394scan.inf > c:windowsinf
all other files > c:windowssystem32
Now you are ready to update the driver again:
(1) Windows key + Pause (or: open "System" from the control panel)
(2) Hardware > Device Manager
(3) Imaging device > unknown device > right-clicking > Properties
(4) Driver > Update driver
(5) Don't let Windows choose the device automatically, but choose the appropriate device yourself.
(6) The INF file necessary for the driver is named "1394scan.inf" andis most probably already located in the directory c:windowsinf
Please note: Even when the scanner is connected to USB (instead of firewire / IEEE1394) you need to use this INF file.
8) To complete your driver installation, restart Windows.
Check in the device manager if the scanner can now be detected.

Posted on Aug 02, 2009

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Posted on Jan 02, 2017

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