Question about Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive

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My WD Elements 640GB Wont turn on.

When i plug it into the power both the blue light on the hard drive and the green light on the power pack flash on for a second then fade away. Its not the well socket because i tried it on another and it did the same thing. I jusd it just this morning and it worked fine and i havnt touched it since. I have tried pluging it into both my laptop and PS3 and it still does the same thing.

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I had the same problem. I fixed this by leaving the power supply connected with the wall socket for about 15 minutes, without connecting it to the external hdd. After that I connected the power supply with the external hdd and it worked perfectly. I hope this helps for you too!  

Posted on Aug 02, 2009

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I have an elements hard drive MDL:WD5000C035. When plugged in the green light on connecter will flicker once and then not at all and the blue light on the hard drive will not come on at all.


Typically, faulty adapters that have a green led or light when having no drive connected, stay on when powered. Once connected to the drive, the power led on the adapter turns off.

Sometimes the adapter can be replaced under warranty.
Select Warranty Check on the site for End User Costumers:
Select your country and enter the Serial Number, sometimes near the barcode ( not the model number you mentioned ).

When the adapter is still under warranty you do NOT have to fill in a sheet for an RMA ( Product Replacement form) for the hard drive.
You can make a phone call using the number that is free from charges. Look on this page for your country for phone support:

When the adapter is out of warranty, you can look for a replacement in the WD shop. See next site:!!&p_li=&p_topview=1

Mar 23, 2010 | Western Digital Elements powered by WD 320...

1 Answer

WD5000E035-55 Model

it seems u have a sata or a ide drive fitted in the casing
please open the casing and remove the raw hard drive and connect it directly yo ur computer.
it will start working .. do this if you are urgently needing to work on pc with this drive. this is a shortcut if you wish to ascess your work.
later you can on monday get your adapters checked. i dont feel adapter is faulty in your case.

Sep 19, 2009 | Western Digital Elements powered by WD 320...

1 Answer


Have you contacted WDE.. by email,or, phone? Seems like that the hard drive has had its bios info corrupted , due to possibly hooking it up to the pc(in the wrong order), or even, a power surge that you were not aware of... The Manufacturer can send you a link to upgrade/restore the harddrive bios...

Sep 01, 2009 | Western Digital Elements powered by WD 320...

1 Answer

When i plug the hard drive in, a blue light flashes but the dard drive doesn't turn on.

First check your usb port of computer and usb csable are working fine.
Then go to my computer proeprty then hardware then device manager then uninstall all usb drivers then restart the computer then check

Aug 20, 2009 | Western Digital Elements powered by WD 320...

2 Answers

WD elements 500GB -

Had the same thing .... called them and they gave me a RMA for a new drive .....

Jul 22, 2009 | Western Digital Elements powered by WD 320...

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No power to my WD elements 1 tb

Same thing here. What about the data. Could you recover it ?

Jun 09, 2009 | Western Digital Elements powered by WD 320...

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Help! the green light flashes then nothing happens

The exact same thing just happened to me (WD elements 500 gig) and it's only about 10 months old. I called the customer help line (on the official website) and after they asked me what the serial number of my HD was they were going to send me a new power supply. Simple as that. They said they'd be able to send it out early next week. I'm hoping that the HD didn't get fried and it's just the power supply but what you've described is EXACTLY what is happening to mine.

Oct 31, 2008 | Western Digital 250GB ELEMENTS EXTERNAL...

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