Pinnacle clean plus 4.0 does not detect all cd-rw drives? How do I correct this problem

I installed the driver on the CD on Win 7 without problems. Try re-installing, but also check that you have selected the Pinnacle pre-amp in the program itself.

Hi there

Pinnacle Studio Plus V.9 can only be used for editing DV and not HDV however Pinnacle Studio Plus V.11 can be used to edit both DV and HDV.

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Whenever I open Pinnacle Studio 12, a box appears, titled 'Abnormal Shut Down Detected'. It reads: The last time Pinnacle Studio Plus ran, it did not shut down correctly. What would you like to do?
Continue. Continue working on the same project
New Start with an empty project
Open. Open an existing project

I would try simply copying one of the already completed discs using a stable and well known burning program like Nero. Programs like Pinnacle can be very temperamental when exporting their projects to disc.

try to delete upper and lower filters,,,


Follow these steps

1. Click on Start
2. Click on Run
3. Type in REGEDIT
4. Click on OK
5. Click on the plus sign (+) next to HKEY_LOCAL_MACHINE
6. Click on the plus sign (+) next to SYSTEM
7. Click on the plus sign (+) next to CurrentControlSet
8. Click on the plus sign (+) next to Control
9. Click on the plus sign (+) next to Class
10. Click on the plus sign (+) next to {4D36E965-E325-11CE-BFG1-08002BE10318}
11. On the right pane, click to highlight Upperfilters
12. Right click on Upperfilters
13. Click on Delete
14. Click on OK
15. On the right pane, click to highlight Lowerfilters
16. Right click on Lowerfilters
17. Click on Delete
18. Click on OK
19. Close the Registry Editor
20. Reboot the computer

1 Open your disk drive. Ensure that your disk drive is empty before proceeding, some CDs, especially CD-RWs, will be erased if you skip this step.

Step 2 Place CD-RW into CR-R drive. The disk drive may automatically detect this is an empty or "clean" disk. If so, skip to step 4.

Step 3 Find the disk. Click on "Start," then "My Computer," then on "Devices with Removable Storage," and then right-click on the CD-RW icon.

Step 4 Format the disk. Select "Format Disk" from either the drop down menu on Step 3 or from the Dialog Box in Step 2. This process should take only a few minutes to complete. If your CD-RW has information on it already, you may select "Erase CD-RW" instead of "Format Disk."

Have you tried cleaning the laser assembly? If your OS still sees the drive then it may just be having trouble reading.
Try this

First try to boot from your xp cd. If it fails to boot from the cd then your drive is screwed. If it does boot from the XP cd then ONLY try the following


Click Start.
Click Run.
The Run dialogue box appears.
Type devmgmt.msc in the run dialogue box and click OK.
Click on the plus sign next to DVD/CD ROM Drives.
Locate your DVD/CD ROM drive in the list of devices.
Verify the type of drive in your computer and that the type of media you are using is supported by the drive. Use the table below to determine the supported media types.
DVD+/-RW Read CD or DVD media, write DVD+RW, DVD-RW, DVD+R, DVD-R, CD-R, CD-RW media.
CD-RW/DVD Combination Drive To read CD or DVD media, and write CD media.
DVD-ROM Drive To read CD or DVD media.
CD-RW Drive To read and write CD media.
CD-ROM DRIVE To read CD media.

Try cd drive now before trying the next step


Click the Start button, right-click My Computer, and click Manage.
The Computer Management window appears.
Click Device Manager.
Click the (+) plus IDE controllers section.
Double-click the appropriate IDE channel.
The IDE Channel Properties window appears.
Under the Advanced Settings tab, verify that the transfer mode is set to DMA if available.
Click the OK button to save the change. At this point, you may need to restart for the change to become active.

Check to see if the drive will work in safe mode. I it still does not work Update the firmware for the optical drive.
Try cd drive now before trying the next step

Click the Start button, click Run.
In the Open box, type Regedit, and then click OK.
Click the plus sign (+) next to HKEY_LOCAL_MACHINE.
When you click the plus sign (+) next to a folder, it will expand displaying the folders it contains in the left-hand pane of the Registry Editor. When a folder is highlighted, its contents will be displayed in the right-hand pane of the Registry Editor.

Click the plus sign (+) next to SYSTEM.
Click the plus sign (+) next to CurrentControlSet.
Click the plus sign (+) next to Control.
Click the plus sign (+) next to Class.
Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
On the right side of the window, click UpperFilters.
Click Edit on the menu bar.
Click Delete, and then click OK.
On the right side of the window, click LowerFilters.
Click Edit on the menu bar.
Click Delete, and then click OK.
Click File, and then click Exit.
Restart the computer normally.

If all these steps fail then you will need to replace your drive.
Thank you.

Check your different jumper settings in the drive; Is your CD RW drive set in the proper setup as a slave or master drive; or as a single drive.Check in your bios, in the disk management section if your CD RW is detected.

I HAVE AN HP LAPTOP WITH CD-RW AND DVD RW ON IT BUT WHEN I TRY TO BURN EITHER OF THE TWO IT SAYS DRIVE NOT DETECTED. HOW CAN I MAKE SURE IT IS INSTALLED PROPERLY

Try cleaning with a lense cleanner cd, if it does not help then open up the drive and clean the lense by using a cotton swab like ear-bud. Do not use any chemical as it might spoil the lense. Reconnect it should work.