The ice maker has an ice dam in the small tray (1''x2'') under the water spout, so water can't get to the main ice tray. We turned the water off while on vacation, and it was frozen when we got home i.e. no ice.
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low water pressure or faulty valve
low water pressure the valves do not seal proper and slow drips freeze up in tube
are you on well/?
last time fridge filter was changed?
if all good faulty water valve
If your ice maker water valve is dripping like an old faucet it can build ice in the spout causing the water to be blocked wen the ice maker powers up the water valve for 7 seconds to fill the ice mold. Either that or the water valve itself is bad physically or electrically.
Ice may jam up in an ice dam and close off the chute. Shove the ice scoop up into the chute with a fair amount of force to break up the ice dam. Chunks of ice should fall into the bin, followed by a shower of ice cubes.
I have had the same problem with ice forming. I found the problem is from the ice maker. The water fill tube delivers water to a plastic piece that acts like a funnel. The water goes through this plastic piece into the ice maker. Ice forms in the plastic funnel piece causing the water to overflow into the ice bin and freezer.
Sherman usually (not always) the problem is a frozen delivery spout coming in back of the freezer. look where your ice maker and on the back wall and up behind that you will see the delivery spout area. The water valve may be bad or not opening also but it most likely has 2 solenoids 1 for water in the door and 1 for the ice maker. If you have checked and have the ability turn off the water and reverse the water inlet lines on the water valve. This is just to make sure the water passage is open. Hit the cold water cupplunger then look and see if you have water that cam into the ice maker if not your problem is in the valve or the line to the ice maker. Next hit the same plunger with the water line disconnected if you have water then your problem is in the freezer delivery and needs defrosting and cleaning if its a plastic spout it probably has lime covering it inside and freezes over or the water valve is leaking by a little and refreezing. with the water line off yuo will quickly know if its leaking by. and cover with a towel to prevent a mess if it sprays out when you try the plunger. If it still dosnt work try to check the coil on the water valve both coils should read about the same. If after all this works and you have water everyplace (thats why I said use the towel) the problem is in the ice maker circut. Either it is the main power, the ice maker motor its self, or or most likely its the fill valve switch.In any case if you purchase a new replacement Ice amker head all this will be new.OR Either replace the switch if it checks open or if its loose or there are broken parts. It requires a cam to open and close the switch so it only opens for about 5 to 15 seconds. .Hope this helps you let me know if I need to tell you more. Rate me accordingly please and Good luck.
What kind of ice maker do you have? Is it "Ice Maker Plus"? Pull the ice bucket out so you can get a better view.
On the back of the freezer is a spout ramp that should connect to the back of the ice tray water deflector that the wire connects to. (I know, It's cold in there). The water deflector is connected to the back of the ice tray which sends the water to the tray. It should snap in.