16 KW guardian generator
My answer:
Your Genset is made by GENERAC same as my personal 5500W home unit is. Great service and great Genset!!
I never had any problems with mine other then the Poly gas tank valve
stem gasket leaked from day 1, and they replaced it no bones 100% FREE
upon request. I also requested both a Service manual and an Operators
Manual and they sent me both FREE of charge as well. (I had no manuals with mine either, as I bought my Genset brand new at a garage sale for $300 - great deal)
Just make sure when you call them (as with anyone seeking
operator/setup manuals - that you tell them they got LOST in a recent
move!) It helps - otherwise they (any company) might ask for a charge
for them. Getting pretty bad out there everywhere thanks to you know
who!
Call the GENERAC toll free # below anyway - regardless what it says
below about the GUARDIAN brand and where to get service. You want the
Install / Service manuals only.
Corporate Mailing Address
Generac Power Systems
Hwy. 59 & Hillside Road
P.O. Box 8
Waukesha, WI 53187
GUARDIAN® Inquiries
All GUARDIAN products are sold through and represented by our
Independent Dealers, The Home Depot® stores, and GUARDIAN Authorized
Service Centers nationwide. For information or questions about GUARDIAN
products, please contact one of these representatives. To locate a
dealer nearest you, please visit the Dealer Locator page on the
GUARDIAN Web site.
Generac® Inquiries / Customer Support
For Information or questions about Generac generators, switchgear
products or Generac OHVI® engines, please call the phone # below. If
you need immediate assistance, our Customer Support Department is
available Monday-Friday, 8:00 a.m. to 5:00 p.m. Central Standard Time.
Phone: 1-888-GENERAC > 888-436-3722
Fax: 1-262-968-3791
Please post me a reply as to finding this solution being the best
resolve to your GENERAC / GUARDIAN service manuals problem by following my recommendations
above. Also please rate my troubleshooting fix as well.
Keep me posted and I'll follow up as well.
Best regards,
Frank
×