Question about Televison & Video
Hi i bought LG plasma model no RT-42PX11 2 years ago just last night turned it on, No picture but has sound just wounderin what might be the problem thanks
Unfortunately, what you're describing is a repair issue. You won't be able to address the problem with troubleshooting. There is a part inside the TV that needs to be replaced. If you're under warranty, this will cost you nothing. If you're not under warranty the cost will likely be a minimum of $200 parts and labor. However, be warned that the cost could be considerably higher.
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Posted on Aug 02, 2009
As infuriating as it is to see an expensive appliance bite the dust a week or so after warranty, we all forget the the law is on our side. Any appliance that costs a reasonable amount of money should be expected to last longer than 12 months. My $2500 LG Plasma died 2 months after the warranty expired, and of course LG didn`t want to know about it. One call to LG from consumer protection to remind them that a $2500 TV should last at least 4-5 years, resulted in my Plasma being repaired free of charge. I could tell that they wern`t happy about it, but they knew I was in the right. TRUE STORY!
Posted on Jun 06, 2011
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Posted on Jan 02, 2017
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