Question about Tomtom GO 910 GPS Receiver

2 Answers

Tom Tom ONE Version 3

My Tom Tom keeps closing down the screen after 10 seconds or so but is still on. If I touch the screen it resumes briefly. The Tom Tom is still on with the blank screen and provides voice directions with the screen blank. I have only had it several weeks. On some occasions it might last for say 10 mins or so and then switch off.
I have checked the Planning Preference screen and the Route summary screen is marked No not to turn off after 10 seconds.
Any solutions would be appreciated.

tom tom starts up and remains on the tom tom start up screen. tried many times to re-start by letting battery go flat. Once it locks up the power button is non responsive

Posted by on

2 Answers

Re: Tom Tom ONE Version 3

Found the problem being a corrupt file in the unit. Connected it to Tom Tom and deleted the file. The unit then started and the system replaced the file. Only problem cant remember the file name...found this solution on the web

Posted on Apr 14, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 504 Answers
Re: Tom Tom ONE Version 3

Have you tried resetting the unit? Does it do the same thing after being reset?

Posted on Jan 21, 2008

1 Suggested Answer

SOURCE: Tom Tom ONE Version 3

Radioland I have the same issue, it take almost an hour to DL with 1.8MBPS DSL, then I get a system error when it goes to install on the GPS

Posted on Nov 25, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My Tom Tom one starts off ok and then after about 3 minutes the voice stops but the instructions are still on the screen. Each time I turn it off it starts correctly then the voice goes. Help

try this it worked for me , hold down the reset button on the bottom of the tom tom down for 15 seconds then when done hold down the power button for 5 seconds , the tom tom will reboot from bios , as i said it worked for me good luck

Jan 18, 2010 | Tomtom GO 910 GPS Receiver

1 Answer

I used my tom tom cig lighter power cord to power

I think it destroy. The tom tom might of use to much power, and toasted the nuvi.

Nov 21, 2009 | Garmin GPS Devices

1 Answer

My tom tom one gps receiver changed over from english to german without me doing anything. it clicked for 10 seconds when I turned it off and was in GERMAN when I turned it back on..resetting the unit does...

Do this whilst it is disconnect from a PC

Whilst it shows a map display touch the screen once.

Select the icon that looks like a spanner / wrench

Use the rght arrow on the display until you see a bunch of flags. (if you shoot past it just keep going until it comes ound again)

Touch that and select the correct the correct flag / language.

Sep 23, 2009 | Tomtom ONE GPS Receiver

1 Answer

Screen freezing on switching on

If you have an SD card in try removing that before you power up.

You may also want to try the hard reset.
Paper clip in the tiny hole by the card slot.

Push it in firmly whilst the unit is powered up (not too hard) for about 3 seconds then release
You may have to power down and then up again and even hold down the power button a little longer the first time you do this.
Seeing a few start up issues around at the moment but am not sure if it is a tom-tom update issue or just the tom-tom itself.

Sep 03, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tom tom home does not see my tom tom go 520

Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

Feb 27, 2009 | Tomtom GO 520 GPS Receiver

1 Answer

Unable to correct upside down screen

Switch on the Tom Tom.
Press the map part of the screen
Press Change Preferences
Keep pressing the Blue Arrow until you see 'Turn screen upside down' and then press it.
Press Done

Jan 24, 2009 | Tomtom ONE GPS Receiver

2 Answers

Charging the Tom Tom - unit shuts off with car charger plugged in

your rechargeable battery inside has a limited life and has to be replaced when this problem happens.

May 28, 2008 | Tomtom GO 510 GPS Receiver

1 Answer

Tom Tom Touch Screen

While l was cleaning my tom tom 300 touch screen, some of the cleaning solution got in between the glass layers and I now have a spot that keeps moving. my question is there any way to open this up and dry this out or is the screen toast. Thanks mukat

Jan 14, 2008 | Tomtom GO 300 GPS Receiver

4 Answers

Tom Tom ONE Version 3

I am having the same problem only I am trying to with mine only I am trying to update my guarenteed map. I have DSL and usually have no problem but it is taking over 3 hours to even attempt the download then I get a system error.

Nov 23, 2007 | Tomtom ONE GPS Receiver

Not finding what you are looking for?
Tomtom GO 910 GPS Receiver Logo

184 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Devices Experts


Level 3 Expert

7983 Answers


Level 3 Expert

57068 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Tomtom GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides