Question about HP Photosmart C6180 All-In-One InkJet Printer

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My Hp c6180 printer has error masage " Improper shut down"

The printer keeps on shutting off and then on continously. I tried to unplug and plug back again ,but it does not work. The message stays on the screen for less than a second and the on -off cycle continues non- stop.

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I had the same problem. Try shutting it down by holding the off button and unplugging it for a few seconds from the back of the printer. Wait a couple of minutes and them plug it back in. Make sure you are connect to a wall outlet and not a power strip or surge protector.


If this doesn't work, hold down the #6 key while cord back from the printer.

Hopefully one of these two would work.

If it doesn't you can go to the HP site and start a chat with a tech who will walk you through a solution.

I had the same problem, and got resolved.

Posted on Aug 06, 2009

  • susan pernot Apr 30, 2013

    This worked, , I held the #6 key until printer started.

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1. Remove all cables
2. Unplug the printer power.
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4. Plug the power cord back in.
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If that did not work.. you can also try this.
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2 Press/Hold down the HELP and OK button again..then plug the printer back in. Just Press and hold down the button while you wait for the printer to turn on (it could take a minute)
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Now try printing again...

If you find this very helpful..please rate this solution and vote on this on the YES below....thanks..

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Strange because I have the same issue, and I've had this printer for over 3 years but the problem just started about a month ago.
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When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
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Not a big problem,try resetting the printer using the # and the number 6 buttons,holding them down and then inserting the power cord at the back of the printer.

In case it doesnt you can always contact a free online technical
support with an online live techbuddies technician at
http://tinyurl.com/m7ghqz

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