Question about Symantec Norton Antivirus 2009 1-User - Windows for PC

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I installed norton antivirus 2009 with antispyware,nowi lost some files i keep getting a windows exeplorer error message then my start screen froze up also i cannot use my system restore

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Hello

Yes you lost your files because of infected virus you erase or in auto erase mode, for the best is to repair the windows by inserting the CD Os windows, or for me the best is to reformat the windows, and please install the deepfreeze on C Disk to get total protection..

Angel
Thanks...

Posted on Aug 02, 2009

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Boot into safe mode then try restore or boot from your windows disc to repair previous installation. Don't use norton, resource hungry invasive software. plenty of good free ones like antivir

Posted on Aug 02, 2009

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Virus MS AntiSpyware 2009


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Your PC has been effected with spyware.You can try using a spyware software like webroot 2008 to remove this.

This is the only solution to fix this thing.

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Norton Antivirus 2009 causes blue screen error when reading CD-RW


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1 Answer

Error code 2352


http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/2003020714354306?Open&docid=2003020714354306&nsf=nav.nsf&view=pfdocs

To run the Microsoft Windows Installer if Norton AntiVirus was installed from the CD
  1. Insert the Norton AntiVirus CD into the CD-ROM drive.
  2. Do one of the following:
    • If the installation program appears, then click Browse the CD
    • If the installation program does not appear, then double-click the My Computer icon on the Windows desktop, and then double-click the CD-ROM drive icon.
  3. Double-click the MSI folder.
  4. Do one of the following:
    • In Windows 98/Me, double-click the WIN9x folder.
    • In Windows 2000/XP, double-click the WINNT folder.
  5. Do one of the following:
    • In Windows 98/Me, double-click the Instmsi.exe file.
    • In Windows 2000/XP, double-click Instmsiw.exe if you have Windows 2000/XP.
  6. In the next dialog box, click Yes.
  7. After the rollback has finished, then reinstall Norton AntiVirus.
    Follow the instruction in Reinstalling your Symantec program after a failed installation or after you see error messages to start the computer without any programs running on startup and then reinstall your Norton program.

If these steps do not fix the problem, then go on to the next section.

To run the Microsoft Windows Installer if Norton AntiVirus was installed from a downloaded version
  1. On the Windows taskbar, click Start > Find (or Search) > Files or Folders.
  2. Ensure that "Look in" is set to the drive where you downloaded Norton AntiVirus, and that "Include subfolders" is checked.
  3. In the "Named" or "Search for..." box, do one of the following:
    • In Windows 98/Me, type the following:

      instmsi.exe
    • In Windows 2000/XP, type the following:

      instmsiw.exe
  4. Click Find Now or Search Now.
    You might see many files with this name. Look for the file with this name that is located in either the Symantec_Norton_AntiVirus_2003 or the your Windows temporary file location depending on your version of Norton AntiVirus.
  5. In the Search Results window, do one of the following, depending on your version of Windows:
    • In Windows 98/Me, double-click Instmsi.exe.
    • In Windows 2000/XP, double-click Instmsiw.exe.
  6. In the next dialog box, click Yes.
    This will undo the changes that were made to your system during the first failed installation.
  7. After the process finishes, then reinstall Norton AntiVirus.
    Follow the instruction in Reinstalling your Symantec program after a failed installation or after you see error messages to start the computer without any programs running on startup and then reinstall your Norton program.

Apr 22, 2009 | Microsoft Windows Vista Home Premium...

1 Answer

CG Codegen Computer bruyn new blockt ikons


You can try this steps to install the software on to your computer:

TO DOWNLOAD Trend Micro AntiVirus plus AntiSpyware 2009 :

- Download the Trend Micro AntiVirus plus AntiSpyware 2009 installer. Kindly click on the link provided below:



[TAV 17] http://www.trendmicro.com/ftp/products/tav/tav_download.exe



- Please choose the correct installer file for your Windows Operating System.

- Click Save

- Choose your Desktop as the destination of the installer file

- Click Save



Note: Downloading the installer may take a while, depending on the type of connection you are using.





TO INSTALL Trend Micro AntiVirus plus AntiSpyware 2009 :

- Double left click on the installer file on your Desktop (red ball inside of a box)

- The Trend Micro AntiVirus plus AntiSpyware 2009 installation window will appear. Wait as the following is checked:

a. Virus

b. Minimum system requirements

c. Other anti-virus program installed in your computer

d. Older version of Trend Micro installed in your computer



- Accept the License Agreement

- Click Next

- Enter your serial number on the boxes provided

- Click Install to start the installation process.

- A message telling you that the installation is completed will appear

- Click Next

- Once completed, click on Activate Now





ACTIVATION PROCESS:

FOR USERS WITH AN EXISTING MY ACCOUNT ENTRY:

- If you have used Trend Micro before and have an existing MY ACCOUNT, click SIGN IN

- Enter your registered email address as your USER ID and enter your PASSWORD.



FOR USERS WITHOUT AN EXISTING MY ACCOUNT ENTRY:

- For first time users and users without an existing MY ACCOUNT, choose CREATE A NEW ACCOUNT

- Fill up all the information asked from you

- Make sure that the password you enter is at least 8 characters long

- Double check the information

- Click Next

- Click Finish



By the way, you can also view video walkthroughs on how to install our 2009 products by clicking on the link provided below. Just choose the specific product you are going to install and watch its video walkthrough.



http://esupport.trendmicro.com/support/consumer/kbtree.do?exp=FN3





After the installing and activating your Trend Micro AntiVirus plus AntiSpyware 2009 , open the main console. Be sure to download the latest updates and run a scan afterwards.


Please leave me a comment if this helped you or not

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Can you try to delete in "Control panel" "Add and Remove Program" .

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Hi,
heres 1 possible solution.
uninstall Norton, and Download AVG free from the internet.
Install AVG get the latest updates, and put Norton to 1 side, to use as a coaster or Beer-mat.
Mike @ compurepair.

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Change the directory do not install in program files!

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