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The key pad on my Ge microwave is locked up # HVM154DN1WW

I had this microwave for only about a year and it died already. I've tried to do a hard reset { leave it unpluged for a few minutes} and it still won't do any of the key pad funcions except for the popcorn button. I looked at the reviews on home depots website and it seems like a few other people have had this same problem in the same time frame.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Posted on Jan 02, 2017

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  • 1314 Answers

SOURCE: Will not pop popcorn without burning it

use Orville Rickenbacker ah you know who lol set it for five minutes when you hear it slow take it out works for me no the oven don't need repair popcorn's tough the best way i know to make popcorn is an electric skillet yum yum

Posted on Feb 16, 2008

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MicrowaveSvc
  • 9098 Answers

SOURCE: GE microwave oven - f3 error

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you would like to have us do this for you, we do that for $39.95 plus part costs.

Please feel free to contact me directly if you need more help.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Jul 08, 2008

MicrowaveSvc
  • 9098 Answers

SOURCE: GE spacemaker Microwave-Model # JVM1441WD003 no heat -clock ok

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

dee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Feb 15, 2009

MicrowaveSvc
  • 9098 Answers

SOURCE: microwave won't heat

Sorry my Clarification Request came out as a single blob of a paragraph.

That's not how I typed it. I never write that way!

So I've pasted it here, but as a solution.



Magnetrons generally should last about 2000 hours, but several factors can shorten that.

If it's not OVER ten years old (from the purchase date or the date on the tag inside the unit) then the magnetron is still under warranty.

From the owner's manual:

"For the second through the tenth year from the date of original purchase

"The magnetron tube, if the magnetron tube fails due to a defect in materials or workmanship. During this nine-year limited warranty, you will be responsible for any labor or in-home service costs.

"For the above limited warranty: To avoid any trip charges, you must take the microwave oven to a
General Electric Customer Care® servicer and pick it up following service. In-home service is also
available, but you must pay for the service technician’s travel costs to your home."


GE Customer Service is here, and you can verify the warranty status and find your nearest authorized servicer.

If you're sure the magnetron's bad, it's still under warranty, and you or a friend are handy, they will send you the magnetron to do it yourself. Call them at 888-239-6832.

Be persistent. You may have to speak with a supervisor.


It does sound like the magnetron overheated and the magnetron's thermostat opened until it cooled down.

An overheating magnetron can be due to:

  • operating oven without cover(s) in place
  • wrong magnetron installed in oven
  • an old or otherwise failing magnetron
  • cracked magnetron magnet
  • improper power line voltage (should be 110-125VAC)
  • foods low in moisture (popcorn & bacon, e.g. - add 1/2 cup of water in rear oven)
  • failed or inoperable cooling fan or hood vent exhaust fan
  • deteriorating foam weatherstripping seals in air ducts or on outside cover
  • blocked air vents (dust, animal nest debris, insufficient free air space behind & around oven, etc.)
  • clogged or greasy charcoal filter or grease filter
  • blocked duct in hood vent exhaust
Since yours is a counter top model, there are less of those factors to worry about.

When you hit Start to microwave, do the inside light, cooling fan, and turntable all come on?


Any unusual noises? Is it louder or quieter than usual?

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.

You can find helpful exploded view diagrams and order parts if needed by entering your full model number from the tag on the oven here.

Let us know what you find out or decide.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 07, 2009

MicrowaveSvc
  • 9098 Answers

SOURCE: GE Spacesaver Microwave touchpad

You almost certainly have a bad membrane keypad.

If you (or someone you know) might want to replace it yourself, I have uploaded a
handy guide with pictures showing you what's typically involved.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

If you would like to have us do this repair for you, we do that for $39.95 plus part costs nationwide.

But please note that for some GE models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.

In this case, you simply move your circuit board into the new frame.
That is a simple do-it-yourself job.

Either way, we can let you know what your options and costs would be and send you other helpful info.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me
directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
We're happy to help you. Once we have all your information and offer a final solution, we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com
Microwave Oven Control Panel Repair Nationwide

Posted on May 04, 2010

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1 Answer

How can I unlock the contro panel on my GE Advantium microwavee/ convection?


The control panel lock should go off if you press and hold the Cancel/Off touch pad for 3 seconds or so. This is true for the GE PSA9240SFSS and the GE CSA1201RSS microwaves. The notation about the control lock is below the key in a small font.

This is shown on page 11 of the PSA9240SFSS manual. This manual is available on the product page: http://products.geappliances.com/appliance/gea-specs/PSA9240SFSS . The direct link to the manual is http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40678-3.pdf . The information about the control panel lock is on page 12 of the CSA1201RSS manual, available from Home Depot on the product site. The direct link is https://www.homedepot.com/catalog/pdfimages/cc/cc2618dc-21b4-4803-aa4e-58b54055ef04.pdf .

I hope this helps. If you have another model and can't find the Control Lock note below a touch pad, please add a comment with the model number of your Advantium microwave. I'll try to see if other GE models used a different keypad.

Cindy Wells

Jan 06, 2018 | GE Microwave Ovens

1 Answer

How do I unlock the control panel of a ge microwave oven?


See the link

Many microwave control panels can be locked to prevent accidental use or access by children.
There are two different ways to lock the control panel:
  1. Press and hold the CLEAR/OFF pad for 3 seconds. The display will show "LOCK" and then revert to the time of day. A small "L" will appear in the corner of the display as a reminder that the control panel is locked. If anyone tries to use the microwave, the display will show "LOCK".
  2. On some models, press and hold the 5 and 7 pads simultaneously for 3 seconds.

To unlock the control: Repeat the procedure which was used to lock the control. (Press and hold the CLEAR/OFF pad for about 3 seconds or hold the 5 and 7 pad simultaneously for 3 seconds.)


unlock the control panel of ge microwave Google Search

Nov 05, 2017 | GE Microwave Ovens

1 Answer

Key pad lockout and load beeps


F3 on a GE / Hotpoint microwave means you have a shorted membrane keypad.

Since it's a basic counter top microwave, this may not be worth repair when you consider the cost of a new comparable unit.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

The part number of your keypad is
WB27X10624 and you can get it here for $51.37 plus shipping.

Good luck!

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 27, 2009 | GE Countertop Microwave Oven

1 Answer

The key pad doesnt work, had it less than a year. Unplugged and then plugged it back in and it tells me to set the clock but when i push the buttons nothing happens. The key pad isnt locked already tried...


The panel may have a short or need to be tested for replacement. You should try and leave unplugged for 8 hours so power supply can fully drain power and reset microwave

Aug 25, 2009 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Microwave won't heat, already tried replacing fuse. Timer, fan, clock work.


In all probability, the magnetron has died. The magnetron is the part that creates the microwaves that cook your food. Magnetrons are usually covered under a 5- or 10-year warranty and replacing them yourself can be pretty dangerous. I'd suggest you call a technician.

Jul 17, 2009 | GE Microwave Ovens

1 Answer

Key pad stop working


HI. this will happen over time if the microwave is used heavily and if it is over three years old. this key pad is attached to a smart board that you will need to replace. replacing the smart board will fix this issue.

Jun 06, 2009 | GE Microwave Ovens

1 Answer

Have GE JVM2050 over the range microwave, which stopped heating food and water since this morning. All other functions including light, key pad, clock, turntable work normal. The magnetron sound also


if everything works except the heating, it is most likely the mag tube is on its way out.........that is the most common reason for it not too cook.......since the microwave is a GE and it is 3.5 years old, i would say you are better off buying a new microwave, the mag tube starts at around $70.00 and up + the labor it costs too have a service person put it in........around another $60.00

May 02, 2009 | GE JVM2050 Microwave Oven

1 Answer

My GE spacemaker JVM 1440 Watt microwave has F4 error code.


Have GE JVM1440BH light and fan that are operated by the touch pad do not work. Both stop working at the same time. Ideas????

Mar 21, 2009 | GE Microwave Ovens

1 Answer

Keys on the GE microwave are not working


The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour.

If that doesn't fix it, you have a failing keypad.

That part is not available separately, so you would have to order the control panel assembly, which includes the plastic frame with the keypad already mounted on it.

While GE charges $175.25 for this, you can get it for only $109.26 here.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

moz-screenshot.jpgWe're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

6349960.jpg

Nov 28, 2008 | Microwave Ovens

1 Answer

Control locked


If yours is a GE JVM1640 or similar GE model, here's what the owner's manual says:

To lock or unlock the
controls, press and hold
CLEAR/OFF for about
three seconds. When the
control panel is locked,
an “L” will be displayed
to the extreme right.

We're happy to help and we appreciate your thoughtful rating of our answer.

Apr 08, 2008 | GE Spacemaker JVM1640SJ Microwave Oven

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