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The key pad on my Ge microwave is locked up # HVM154DN1WW

I had this microwave for only about a year and it died already. I've tried to do a hard reset { leave it unpluged for a few minutes} and it still won't do any of the key pad funcions except for the popcorn button. I looked at the reviews on home depots website and it seems like a few other people have had this same problem in the same time frame.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 1314 Answers

SOURCE: Will not pop popcorn without burning it

use Orville Rickenbacker ah you know who lol set it for five minutes when you hear it slow take it out works for me no the oven don't need repair popcorn's tough the best way i know to make popcorn is an electric skillet yum yum

Posted on Feb 16, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: GE microwave oven - f3 error

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you would like to have us do this for you, we do that for $39.95 plus part costs.

Please feel free to contact me directly if you need more help.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Jul 08, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: GE spacemaker Microwave-Model # JVM1441WD003 no heat -clock ok

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

dee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Feb 15, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: microwave won't heat

Sorry my Clarification Request came out as a single blob of a paragraph.

That's not how I typed it. I never write that way!

So I've pasted it here, but as a solution.



Magnetrons generally should last about 2000 hours, but several factors can shorten that.

If it's not OVER ten years old (from the purchase date or the date on the tag inside the unit) then the magnetron is still under warranty.

From the owner's manual:

"For the second through the tenth year from the date of original purchase

"The magnetron tube, if the magnetron tube fails due to a defect in materials or workmanship. During this nine-year limited warranty, you will be responsible for any labor or in-home service costs.

"For the above limited warranty: To avoid any trip charges, you must take the microwave oven to a
General Electric Customer Care® servicer and pick it up following service. In-home service is also
available, but you must pay for the service technician’s travel costs to your home."


GE Customer Service is here, and you can verify the warranty status and find your nearest authorized servicer.

If you're sure the magnetron's bad, it's still under warranty, and you or a friend are handy, they will send you the magnetron to do it yourself. Call them at 888-239-6832.

Be persistent. You may have to speak with a supervisor.


It does sound like the magnetron overheated and the magnetron's thermostat opened until it cooled down.

An overheating magnetron can be due to:

  • operating oven without cover(s) in place
  • wrong magnetron installed in oven
  • an old or otherwise failing magnetron
  • cracked magnetron magnet
  • improper power line voltage (should be 110-125VAC)
  • foods low in moisture (popcorn & bacon, e.g. - add 1/2 cup of water in rear oven)
  • failed or inoperable cooling fan or hood vent exhaust fan
  • deteriorating foam weatherstripping seals in air ducts or on outside cover
  • blocked air vents (dust, animal nest debris, insufficient free air space behind & around oven, etc.)
  • clogged or greasy charcoal filter or grease filter
  • blocked duct in hood vent exhaust
Since yours is a counter top model, there are less of those factors to worry about.

When you hit Start to microwave, do the inside light, cooling fan, and turntable all come on?


Any unusual noises? Is it louder or quieter than usual?

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.

You can find helpful exploded view diagrams and order parts if needed by entering your full model number from the tag on the oven here.

Let us know what you find out or decide.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 07, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: GE Spacesaver Microwave touchpad

You almost certainly have a bad membrane keypad.

If you (or someone you know) might want to replace it yourself, I have uploaded a
handy guide with pictures showing you what's typically involved.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

If you would like to have us do this repair for you, we do that for $39.95 plus part costs nationwide.

But please note that for some GE models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.

In this case, you simply move your circuit board into the new frame.
That is a simple do-it-yourself job.

Either way, we can let you know what your options and costs would be and send you other helpful info.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me
directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
We're happy to help you. Once we have all your information and offer a final solution, we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com
Microwave Oven Control Panel Repair Nationwide

Posted on May 04, 2010

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F3 on a GE / Hotpoint microwave means you have a shorted membrane keypad.

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If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

The part number of your keypad is
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Good luck!

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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In all probability, the magnetron has died. The magnetron is the part that creates the microwaves that cook your food. Magnetrons are usually covered under a 5- or 10-year warranty and replacing them yourself can be pretty dangerous. I'd suggest you call a technician.

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Have GE JVM2050 over the range microwave, which stopped heating food and water since this morning. All other functions including light, key pad, clock, turntable work normal. The magnetron sound also


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You may lock the control panel to prevent the microwave from being accidentally started or used by children.

To lock the control: press and hold the clear/off pad for about 3 seconds. The display will show "lock" and will then return to the time of day. A small "L" will be displayed to remind you that the control panel is locked. The display will show "lock" if anyone tries to use the microwave. On some models, you press and hold the "5" and "7" pads simultaneously for three seconds.

To unlock the control: press and hold the clear/off pad for about three seconds. Or on some models you press and hold the "5" and "7" simultaneously for three seconds


Please leave me a fixya rating if this solve your problem, Thanks

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The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour.

If that doesn't fix it, you have a failing keypad.

That part is not available separately, so you would have to order the control panel assembly, which includes the plastic frame with the keypad already mounted on it.

While GE charges $175.25 for this, you can get it for only $109.26 here.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

moz-screenshot.jpgWe're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

6349960.jpg

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to the extreme right.

We're happy to help and we appreciate your thoughtful rating of our answer.

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